Toyota Northwest Edmonton

Justin was AMAZING! This is my third vehicle I have purchased from Kingsway Toyota. And each of my experiences were great. Justin went above and beyond to make me comfo This is my third vehicle I have purchased from Kingsway Toyota. And each of my experiences were great. Justin went above and beyond to make me comfortable and into the SUV I wanted. Alan, explained everything to me and took the time to answer all my questions. They honestly excel at customer service. Thank you once again for everything you did for me! See you for the forth vehicle! Lisa Ponciano-McElwain More

Kingsway professional service I have a nice time when I purchased my new Toyota RAV4 2016 Shadi offered a perfect customer service and offer me a great deal to buy a leased SUV H I have a nice time when I purchased my new Toyota RAV4 2016 Shadi offered a perfect customer service and offer me a great deal to buy a leased SUV His attitude was perfect and deligent and I will refere more friends to buy New Toyota and recommended the precious customer treatment from Shadi. Maja is a great helper and offering a nice assistance to complete the deal and finish the paperwork. John the director of finance is another example of the real Toyota service and teamwork . More

Issues during/after sale but the GM worked with me to solve I purchased a used RAV4 from this dealership and everything went great until I signed the contract, then I got into issues: the loan rate doubled vs. I purchased a used RAV4 from this dealership and everything went great until I signed the contract, then I got into issues: the loan rate doubled vs. what we originally agreed and had to spend several hours until we have reached an agreement. I later realized that the car was slightly hail damaged and reported that to the dealership with pictures. The General Manager worked out the issues with me and fixed the hail damage free of charge while offering a loaner. Despite my original impression, they worked hard to recover their image and they did! At the end I am satisfied with the purchase. More

Unprofessional repair I had a small factory defect that needed resolution and it was not fixed properly. This was not Darcy's fault but the technician that did the work let I had a small factory defect that needed resolution and it was not fixed properly. This was not Darcy's fault but the technician that did the work let us down. More

Very professional Salim is very professional. He is on time or at least he tries to minimize the customers waiting time. I recommend this driver for sure. Salim is very professional. He is on time or at least he tries to minimize the customers waiting time. I recommend this driver for sure. More

Life changing Great customer service and experience loved coming here for the second time every one was very helpful and friendly especially Catherine she was wonde Great customer service and experience loved coming here for the second time every one was very helpful and friendly especially Catherine she was wonderful and fun to work with More

Knowledgeable and friendly staff I recently purchased a 2016 Toyota Tacoma from the friendly staff at Kingsway Toyota. From the moment I walked in until I drove the truck off the lot I recently purchased a 2016 Toyota Tacoma from the friendly staff at Kingsway Toyota. From the moment I walked in until I drove the truck off the lot the staff could not have treated me better. It was my first time buying a brand new truck so they took their time explaining the process and were happy to answer any questions that I had. I will be bringing my truck to them for any services it requires and will be purchasing my vehicles through them for the forsee able future. More

Shuttle Driver Zahir was my driver yesterday to and from work. He was on time and was very personable. Got me safely to work and back to Kingsway Toyota. He also had Zahir was my driver yesterday to and from work. He was on time and was very personable. Got me safely to work and back to Kingsway Toyota. He also had my card driven to the front entrance. Excellent customer service and overall a nice guy. More

Service Department Without getting into the issue I had with Kingsway Toyota service department, I wish to express my approval with the way my complaint was handled. As Without getting into the issue I had with Kingsway Toyota service department, I wish to express my approval with the way my complaint was handled. As soon as the service manager, Johnny Yu became aware of my concern he handled it in a very professional and fair manner to my satisfaction. Johnny showed a genuine concern for exemplary customer service and a will to preserve Kingsway's favorable profile as a reputable dealer. Over the many years of servicing my 2006 Tacoma a Kingsway, I've always had the highest regard for the quality of their workmanship. More

Shuttle service I had Zahir as my shuttle driver today. He drove me to and from the dealership while my car was getting serviced on a recall. Zahir provided excellent I had Zahir as my shuttle driver today. He drove me to and from the dealership while my car was getting serviced on a recall. Zahir provided excellent service. He was punctual, communicative, polite and it was an overall a great experience! I also had Cale as a customer service representative. He was also very polite and informative. More