Toyota Northwest Edmonton
Edmonton, AB
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Great Service Everything was about as easy as it could have been. Everyone was friendly and helpful. Within minutes Ali had found the right car for me, on the fir Everything was about as easy as it could have been. Everyone was friendly and helpful. Within minutes Ali had found the right car for me, on the first try, and Maja handled the finance end smoothly. More
Service appointment Hanan is always awesome to deal with, she's super friendly and very helpful. Saleem was a good driver. Overall all I'm happy with the service departme Hanan is always awesome to deal with, she's super friendly and very helpful. Saleem was a good driver. Overall all I'm happy with the service department. Employees like Hanan are exceptional. More
excellent I had a great experience working with Steffan Favis, I got the car I was looking for. He was very friendly and helpful. Thank you so much... I had a great experience working with Steffan Favis, I got the car I was looking for. He was very friendly and helpful. Thank you so much... More
very friendly and helpful Was very helpful, had moved his lunch break to be able to drive me. Very good service. I like the honesty of the service staff. Was very helpful, had moved his lunch break to be able to drive me. Very good service. I like the honesty of the service staff. More
Great purchasing experience We went into Kingsway Toyota on Boxing Day to purchase a Corolla. We were met by a very friendly salesman (Sean Malayko) who showed us a couple of veh We went into Kingsway Toyota on Boxing Day to purchase a Corolla. We were met by a very friendly salesman (Sean Malayko) who showed us a couple of vehicles. He was respectful of our budget so we did not feel pressured to buy anything out of our price range. He was also very straightforward during negotiations, suggesting that we settle on a price for our Corolla rather than trying to confuse us with add-ons like a starter or winter tires. This wasn't the first dealership that we had visited, so the general atmosphere and transparency was refreshing. When we were close to agreeing on a price, we met with a supervisor (Pha Nguyen) who was just as willing to work with us and our budget as Sean. We did end up purchasing that Corolla that day. The next morning we went back to pay for and pick up the vehicle. Because it was the holidays, the banks were closed, so we couldn't get a bank draft, and our insurance company was also closed, so we couldn't get insurance. The young lady in finance (Catherine On) was very understanding and patient with us while we made a couple of phone calls to resolve the problems. As we were leaving the dealership, Sean let us know that our Corolla had another set of keys with a starter, but that it was missing. He promised to keep looking and mail us the keys as soon as he could locate them. After a couple of weeks, we followed up with Pha and now we have our keys :) We got a great car for a great price, and we couldn't be happier with our purchase or our visit to Kingsway. More
honest I really appreciate the honesty and fast service i experienced at kingsway's toyota. they are very polite and are the best role models for customer se I really appreciate the honesty and fast service i experienced at kingsway's toyota. they are very polite and are the best role models for customer service! wish everybody was like you. More
Proactive and helpful Exactly the type of service one would expect from a Dealership that is best in class. Thanks for taking such great care of me! Thank you very much S Exactly the type of service one would expect from a Dealership that is best in class. Thanks for taking such great care of me! Thank you very much Salim! More
Amazing Experience A very smooth process from beginning to end. Jihad is a true professional. His approach is quite relaxed and there was no pressure from him at all. We A very smooth process from beginning to end. Jihad is a true professional. His approach is quite relaxed and there was no pressure from him at all. We needed to make things work for us and Jihad found a way to make it work in our favor. We couldnt have asked for much more than that. Catherine from finance was super friendly as well. So a big thank you to Jihad and Catherine and Kingsway Toyota. More
Great customer service Marni took the time to explain what needed to be done which I really appreciated. And it was all done in a timely matter - no waiting, no hassles. Th Marni took the time to explain what needed to be done which I really appreciated. And it was all done in a timely matter - no waiting, no hassles. Thank you! More
Great customer service Hanan Super and painless - It was a great service experience -she was polite and funny. Service was done fast and efficent and honest! Great job!! Super and painless - It was a great service experience -she was polite and funny. Service was done fast and efficent and honest! Great job!! Thanks Catherine More