Toyota Northwest Edmonton

Hanan was extremely helpful and pleasant. Hanan was very kind and pleasant. She followed up with me to make sure all the items I needed were taken care of oil tire change, and a recall she not Hanan was very kind and pleasant. She followed up with me to make sure all the items I needed were taken care of oil tire change, and a recall she notified me of. She took great care of me today. Thank you Hanan. More

AAAAA+++ Sarah was great to deal with, highly recommended to all! All requests were attended to very promptly. Keep up the good work! thanks again. Mark Sarah was great to deal with, highly recommended to all! All requests were attended to very promptly. Keep up the good work! thanks again. Mark More

I took my Rav4 to this dealer for the first time, BIG MISTAKE! The engine light showed up. Mechanic Peter diagnosed the problem as ignition coil has to be replaced. I spent around $1,200. The followi MISTAKE! The engine light showed up. Mechanic Peter diagnosed the problem as ignition coil has to be replaced. I spent around $1,200. The following day, the engine light showed up again with the same problem. I took my car back again and this time I was told I have to spend over $1,500 to get the same ignition coil replaced. I took my car to Mayfield Toyota this time and was told the ignition coil need to be replaced. I showed the receipt from Northwest Toyota and the service clerk and mechanic of Mayfield Toyota were at a loss for word. In short, I got SCAMMED! Furthermore, the mechanic at Mayfield Toyota noticed one of the fuel injectors was leaking which was not leaking before. The ignition coil was replaced by Mayfield Toyota mechanic. The ignition coil problem never showed up again. DO NOT TAKE YOUR VEHICLE TO NORTHWEST TOYOTA EDMONTON!!!! More

Phenomenal experience After some questionable experiences with some other dealerships it was refreshing to deal with such honest and caring employees while looking for a us After some questionable experiences with some other dealerships it was refreshing to deal with such honest and caring employees while looking for a used vehicle. Will definitely go back to Northwest for my new hybrid in a couple of years. More

worst ever unfriendly , poor service, don't care about your time , lie to customer's face , I went in there with cash ready, and with the car i want in mi unfriendly , poor service, don't care about your time , lie to customer's face , I went in there with cash ready, and with the car i want in mind which they do have in stock .BUT left with nothing but anger !!!! More

Excellent service while trading in our older Rav4. Northwest Toyota has been wonderful to us since it was built, as was the original Kingsway Toyota. This is our 5th Toyota. We brought our Rav4 in fo Northwest Toyota has been wonderful to us since it was built, as was the original Kingsway Toyota. This is our 5th Toyota. We brought our Rav4 in for a service and ended up trading up for a new 2019 Rav4 Trail. We had read about the new 2019s and considered looking around while our car was being serviced. The week before our appointment, Houssen from Sales called us and asked if we might be interested in trading up. Long story short, once he had taken us for a drive in a Demo, we were sold. We live in the Territories and had our days in Edmonton planned with hotels booked. Houssen went above and beyond to get the exact Trail that we wanted and readied for us, so that we could leave the area for home, on time. Darryl in Finance, too, was tremendous in getting everything in order for us, as well. We also want to mention the two service ladies who have helped us over the years. Thank you so much Angela and Hanan. Your constant caring and communication has been so appreciated. Congratulations Northwest Toyota. You are the best! More

He is one of the best adviser from north west toyota Edmonton, i strongly recommend him for buying any toyota vehicle. Thanks, Gurwinder singh sohi Edmonton, i strongly recommend him for buying any toyota vehicle. Thanks, Gurwinder singh sohi More

Excellent Client Service! Bought a Tundra last week through internet as I am from Fort McMurray. Each representatives e.g. internet advisor, finance, etc. did a fantastic job t Bought a Tundra last week through internet as I am from Fort McMurray. Each representatives e.g. internet advisor, finance, etc. did a fantastic job throughout the whole process. However, I have to give a big shout to Lucasz, GSM, he went above and beyond the customer service. More

stress free purchase Thanks to Jordy Lee, internet sales manager. Quick, timely responses to inquiries. Courteous and professional, I feel fortunate to have met Jordy. Hi Thanks to Jordy Lee, internet sales manager. Quick, timely responses to inquiries. Courteous and professional, I feel fortunate to have met Jordy. Highly enjoyable experience. More

Surprise Purchase From start to finish the dealing with the personnel of this dealership has been excellent. There has not been any hard sell and a lot of help with the From start to finish the dealing with the personnel of this dealership has been excellent. There has not been any hard sell and a lot of help with the purchase of this car. More