Toyota Northwest Edmonton

Houssen was a great young man. He provided good and friendly service and was easy to communicate with. Toyota had a mix up with our documents and took a while to fix, however Houssen managed to help us friendly service and was easy to communicate with. Toyota had a mix up with our documents and took a while to fix, however Houssen managed to help us find the price. More

thank you Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recom Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recommend Jordy and NW Toyota to others More

Warranty parts replacement Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle can be safely on the road again. More

Excellent experience From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jo From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jordy as well to see the whole process through. Jordy went above and beyond to make sure I got into a vehicle within a very reasonable amount of time. He always communicated with me and clarified any questions and concerns. Together they made my experience a wonderful one. I will recommend this dealership to everyone thinking of purchasing a car. For a smooth process I would recommend Oliver and Jordy Lee for exceptional customer service. We are very happy with our purchase and look forward to a long term relationship with this dealership. More

Outstanding!! Oliver you went beyond expectations From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You pro From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You provided a very knowledgable, caring and "can do attitude". Negotiated all extras in price of truck. You went the extra mile at every turn - picked up from airport, offered hotel for over night stay, and follow up. Oliver was only a phone call away, answering any questions which made us feel like we were his priority at all times. I would definitely buy another Toyota from you and your supporting staff. Toyota Northwest Edmonton has a Gem in you. More

Best experiance ever Since 10 years I have trade 3 cars ,this is my 4th time and honestly was the best and easiest experice ever today. Jordy Lee you made my day you and y Since 10 years I have trade 3 cars ,this is my 4th time and honestly was the best and easiest experice ever today. Jordy Lee you made my day you and your manager are amazing. More

Amazing Thank you Jordy for all the hard effort you did today, was very professional experience. You and your team is the best, wish you the best man, MOE Thank you Jordy for all the hard effort you did today, was very professional experience. You and your team is the best, wish you the best man, MOE More

Hanan was extremely helpful and pleasant. Hanan was very kind and pleasant. She followed up with me to make sure all the items I needed were taken care of oil tire change, and a recall she not Hanan was very kind and pleasant. She followed up with me to make sure all the items I needed were taken care of oil tire change, and a recall she notified me of. She took great care of me today. Thank you Hanan. More

I took my Rav4 to this dealer for the first time, BIG MISTAKE! The engine light showed up. Mechanic Peter diagnosed the problem as ignition coil has to be replaced. I spent around $1,200. The followi MISTAKE! The engine light showed up. Mechanic Peter diagnosed the problem as ignition coil has to be replaced. I spent around $1,200. The following day, the engine light showed up again with the same problem. I took my car back again and this time I was told I have to spend over $1,500 to get the same ignition coil replaced. I took my car to Mayfield Toyota this time and was told the ignition coil need to be replaced. I showed the receipt from Northwest Toyota and the service clerk and mechanic of Mayfield Toyota were at a loss for word. In short, I got SCAMMED! Furthermore, the mechanic at Mayfield Toyota noticed one of the fuel injectors was leaking which was not leaking before. The ignition coil was replaced by Mayfield Toyota mechanic. The ignition coil problem never showed up again. DO NOT TAKE YOUR VEHICLE TO NORTHWEST TOYOTA EDMONTON!!!! More

AAAAA+++ Sarah was great to deal with, highly recommended to all! All requests were attended to very promptly. Keep up the good work! thanks again. Mark Sarah was great to deal with, highly recommended to all! All requests were attended to very promptly. Keep up the good work! thanks again. Mark More