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Toyota Northwest Edmonton

Edmonton, AB

4.2
1,547 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,547 reviews

November 09, 2019

Excellent service with smiles by knowledgeable staff Highly recommend go see Vivek Agnihotri He is polite ,knowledgeable and friendly sales man He will make sure you'r fully informed , satisfied and comf More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivek Agnihotri
Nov 11, 2019 -

Toyota Northwest Edmonton responded

Thanks Dave, for the review! We're so pleased to hear that Vivek and the rest of our team were able to help ensure you had a great experience, and that you left feeling comfortable and informed. Enjoy your new ride! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

November 06, 2019

Great to deal with, was not pushy, and very informative and helpful. I would highly recommend anyone looking to buy a vehicle at northwest Toyota. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Dominic Ammar, Oliver Alaeddine
Nov 06, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review Greg! We're so pleased to hear you had such a great, pressure free experience. We appreciate the recommendation and can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

November 03, 2019

Excellent experience on a used car deal Dealing with Jordy came across as honest and fair. The vehicle is above my expectation. Thank you very much for the excellent deal. I will recommen More

by Rory
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Despins, Damian Stodola, Jordy Lee
Nov 04, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review Rory! We're so happy to hear that Jordy and the rest of our team were able to ensure a fantastic experience! It's also great that the vehicle deal exceeded your expectations as well. Thank you for the recommendation, we really appreciate it. Enjoy your new vehicle, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

October 28, 2019

Houssen was a great young man. He provided good and friendly service and was easy to communicate with. Toyota had a mix up with our documents and took a while to fix, however Houssen managed to help us More

by Yuen M
Recommend Dealer
No
Employees Worked With
Houssen Hijazi
Nov 12, 2019 -

Toyota Northwest Edmonton responded

Hi Yuen. Thank you for taking the time to voice your comments and concerns. We're glad to hear that you had such a positive experience with Houssen, though we are very sorry to hear about the mix up, and would appreciate the opportunity to rectify the issue. Unfortunately, we were unable to find your contact information in our system based on your DealerRater profile name. As such, if you could reach out to us at (780) 900-5489 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Toyota Northwest Edmonton Management Team

October 20, 2019

thank you Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recom More

by yaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordy Lee
Oct 21, 2019 -

Toyota Northwest Edmonton responded

Thank you for the review! We're ecstatic to hear that all of your questions were answered in a clear and concise manner. We really appreciate the recommendation, and we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

October 20, 2019

Warranty parts replacement Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle More

by Cam R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordana Bautista
Oct 21, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review Cam! We're so thrilled to hear that our team was able to get your Camry back on the road as soon as possible, at no cost to you! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

October 17, 2019

Excellent experience From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jo More

by Nicol C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali El Kurdi, Maher Ajaj, Oliver Alaeddine, Jordy Lee
Oct 18, 2019 -

Toyota Northwest Edmonton responded

Thanks Nicol, for the review! We're SO pleased to hear that our team was able to help you find the perfect vehicle, and have a good time doing it! Enjoy your new vehicle, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

October 16, 2019

Outstanding!! Oliver you went beyond expectations From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You pro More

by Fred W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maher Ajaj, Nabil Aduss, Oliver Alaeddine
Oct 16, 2019 -

Toyota Northwest Edmonton responded

Thanks Fred, for the review! We're so ecstatic to hear that Oliver and the rest of our team were able to ensure that you know how much we care, and how important it is to us that we treat all of our customers as a priority. It's also excellent that you were able to get a great deal on your new Truck - and all of it's add-ons! Enjoy your new vehicle, we can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

October 15, 2019

Best experiance ever Since 10 years I have trade 3 cars ,this is my 4th time and honestly was the best and easiest experice ever today. Jordy Lee you made my day you and y More

by Ola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordy Lee
Oct 16, 2019 -

Toyota Northwest Edmonton responded

Thanks Ola, for the review! It's wonderful to hear that Jordy and the rest of our team were able to make the trade in experience such an enjoyable one! Enjoy your new vehicle, we can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

October 15, 2019

Amazing Thank you Jordy for all the hard effort you did today, was very professional experience. You and your team is the best, wish you the best man, MOE More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordy Lee
Oct 16, 2019 -

Toyota Northwest Edmonton responded

Thanks Moe, for the review! We're happy to hear that Jordy and the rest of our team were able to ensure that you had a positive and professional experience. We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

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