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Toyota Northwest Edmonton

Edmonton, AB

4.2
1,541 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,541 reviews

August 12, 2011

Having been dealing with the service dept for years and was treated great therefore buying a new vehicle from the dealership is what one would do. Everyone likes to be given the ROYAL treatment. It's a More

by dreidie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maja Harding / Len - Sales Manager, Maja Harding
Aug 15, 2011 -

Toyota Northwest Edmonton responded

Hello dreidie! Thank you for the great review and for staying true to Kingsway Toyota. We are striving to be your one stop shop for all of your Toyota needs :) I am very happy to hear that no matter what department you visit they are treating you well and giving you the Royal Treatment. If you ever have questions, comments or suggestions do not hesitate to give myself a call or find me next time you are in the dealership. Sincerly Sunny Gill, General Sales Manager.

August 12, 2011

Lee did a pretry good job on his 7th day at work. Craig don't let this guy go away, he's an asset. Unforgetable experience...thumbs up to Chris & the rest of the wonderful crew....I'll spead the good news More

by Tfontanilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Aug 12, 2011 -

Toyota Northwest Edmonton responded

Hello Tony! Thank you for the awesome review! We are so happy to hear that even though Lee is new to the Dealership he is doing a bang up job and taking care of his customers. We will do our best to hold on to him as long as we can!! Vehicle shopping can be stressful at the best of times but we promise that all of your friends you send will get the same experience as you did. If you ever have questions, comments or suggestions do not hesitate to give myself, Sunny Gill, or Chris Schneider a call! We look forward to talking to you soon. Sincerly Sunny Gill.

August 12, 2011

Maja recognized me as a former customer and welcomed me in her office. She answered all my questions and advised me about the selection of vehicles that may be of interest to me. She was very patient and More

by Adam Lech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maja Harding, Maja Harding
Aug 15, 2011 -

Toyota Northwest Edmonton responded

Hello Adam! Thank you for the great review and for returning to Kingsway Toyota. I am very happy that Maja spent the time to show you around the Avalon and explain all the features. If you ever have any questions, concerns or suggestions feel free to give Maja or myself, Sunny Gill General Sales Manager, a call at 780-478-8300.

August 08, 2011

Friendly, professional and thorough. I didn't need to ask about anything as all of the information was put forth. Best vehicle buying experience ever - hands down. More

by byron.dean74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Lojek
Aug 10, 2011 -

Toyota Northwest Edmonton responded

Hello Byron!! Thank you for the great review and I am so happy to hear that Stefan took great care of you. We are aiming towards building a Kingsway Toyota Community and in-turn putting everything we have onto the table and treating everyone with the up-most respect. If you ever have any questions, comments or concerns feel free to call myself, Sunny Gill the General Sales Manager at 780-478-8300. Thanks again Byron!!

July 20, 2011

On my last visit to Kingsway Toyota I felt valued as a customer. Maja gave me great service and provided me with all the answers that I needed to make my decision easier when it came to choosing my next More

by polabarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maja Harding, Sonny, Maja Harding
Jul 20, 2011 -

Toyota Northwest Edmonton responded

Hello polabarr! Thank you for the great review! It makes me very happy as a manager to hear that the staff is taking great care of our customers and making everyone feel comfortable. Maja is very knowledgeable and helpful and If you ever have any other questions don't hesitate to ask her :) If you have any other comments or questions please give me a call, Sunny Gill the General Sales Manager, at 780-478-8300.

July 01, 2011

A quality experience from the start. They replied to my Internet inquiry on a used Sequoia right away, listened to what I was hoping to get for my trade, and came up with a great trade on a vehicle that ex More

by FridayFriday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Keith
Jul 04, 2011 -

Toyota Northwest Edmonton responded

Response from: Kingsway Toyota Added: 7/4/2011 10:14:25 AM Hello! I am so pleased to hear you had a great experience working with Keith and Patrick. I know that buying a vehicle can often be time consuming and stressful, and we want everything to go smoothly and feel right for everyone involved. Thanks for spreading the word about Kingsway Toyota and if you ever have any questions, comments or suggestions don't hesitate to call me, Sunny Gill the General Sales Manager at 780-478-8300. p.s. Enjoy the flat screen!

June 28, 2011

Having issues with transmission and electronics. Called up salesman (Stefan) and he tried to help. Brought in truck, they gave me loaner and they are looking after the service to get me back to normal. Tha More

by laurie.mcrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Lojek, Len Gagne
Jun 28, 2011 -

Toyota Northwest Edmonton responded

Hello Laurie. We are so happy to hear everything is being taken care of properly. Thank you for coming back time and time again for all of your automotive needs and I hope you know that you can always count on us to help you out. If you have any suggestions or comments feel free to contact me, Sunny Gill the General Sales Manager at 780-478-8300.

June 28, 2011

Extremely friendly and approachable dealership. The salesperson was very knowledgeable and incredibly helpful. They had a large stock available and were eager to find what I was looking for. I would ab More

by jdizzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Lojek
Jun 28, 2011 -

Toyota Northwest Edmonton responded

Good morning jdizzle! We are very happy you had a good experience and had all of your questions answered here at Kingsway Toyota. If you ever have any other questions, comments or suggestions don't hesitate to call me, Sunny Gill the General Sales Manager at 780-478-8300.

June 27, 2011

Stefan Lojek was extremely helpful, very informative, and personable. He took the time to answer all my questions and offered suggestions concerning my needs, provided a booklet on the Rave 4. A test drive More

by piano188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Lojek
Jun 27, 2011 -

Toyota Northwest Edmonton responded

Thank you Sheri for the great review!! We am very happy that Stefan took showed you around and answered all of your questions. We are always here if you need any more information or have any questions. As well, If you have any suggestions, please feel free to call me at 780 478 8300. Sunny Gill General Sales Manager

June 26, 2011

From my first phone call to the day we took our new Toyota home Stefan was very helpful and easy to deal with. He has great product knowledge and he encouraged us to contact him with any questions ev More

by steve kristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Lojek
Jun 27, 2011 -

Toyota Northwest Edmonton responded

Thank you steve kristina for the great review. We are always trying to go the extra mile for all of our valued customers. If you have any suggestions, please feel free to call me at 780 478 8300. Sunny Gill General Sales Manager

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