Toyota Northwest Edmonton

I'm really happy and extremely satisfied with my experience in Toyota Northwest. Thanks to Houssen. He really did an amazing job on accommodating us. I've been a customer of Toyota for 5 years but I experience in Toyota Northwest. Thanks to Houssen. He really did an amazing job on accommodating us. I've been a customer of Toyota for 5 years but I never got satisfied as like this before. They gave us the best deals they have. He really help us a lot on every details of our brand new car and guide us until the very end. He's nice and friendly. Thanks to his sales manager and Finance rep. Hannah. Thank you so much again Houssen and Toyota Northwest Team Our family really appreciate your great service. More

I looked up a vehicle sparingly as I was in the market for a car. Left a message and Ketan responded within a day. The service throughout the purchase journey was first class. Ketan is polite and patient. for a car. Left a message and Ketan responded within a day. The service throughout the purchase journey was first class. Ketan is polite and patient. He went above and beyond to deliver excellent client satisfaction. He also got the manager to offer us more discount even though it seemed impossible. I will recommend him and the dealership over and over again. Thank you Ketan for all you did throughout the purchase process More

Recently I bought a vehicle from Northwest Toyota in Edmonton and had a great experience. I live in Calgary, but they offered such a great deal that it was worth the drive. They made the whole experie Edmonton and had a great experience. I live in Calgary, but they offered such a great deal that it was worth the drive. They made the whole experience very easy and I never felt pushed to make a quick decision. They even offered to deliver the vehicle to Calgary free of charge! I dealt with Lukasz and he was fantastic. Very honest, responsive, was willing to answer all my questions and made sure the experience was very comfortable for me and my family. Brendan helped us on the day of pick up and he was great too. They both contacted me after I drove home to make sure everything went well. I highly recommend them. Great deal and great experience. Well worth the drive. More

Recently purchased a new vehicle here and the service was top notch and staff was very friendly and knowledgeable making my first new car purchase very easy and stress free. Thanks again to Brian MacInnes an top notch and staff was very friendly and knowledgeable making my first new car purchase very easy and stress free. Thanks again to Brian MacInnes and Rick in used cars as well Liz for helping me getting on the road definitely recommend them to anybody looking for a new ride or uses ride More

Yvon was very helpful, kind, charismatic, and friendly and went out of her way to help us. Hannah was very helpful as well. Thank you. and went out of her way to help us. Hannah was very helpful as well. Thank you. More

Received awesome service from Brendan Wozniak! He has been truthful in whatever he said and very empathetic. He took a photo of us togather with the new car and sent via email. been truthful in whatever he said and very empathetic. He took a photo of us togather with the new car and sent via email. More

Worst service department ever will never purchase nor visit this Toyota northwest location again worst staff ever, for a simple battery test under warranty they decide to push to end of day as I’ve seen visit this Toyota northwest location again worst staff ever, for a simple battery test under warranty they decide to push to end of day as I’ve seen service guys standing around with thumbs in there xxx and can’t even test a battery 3 months old what a waste of money Toyota is. More

My husband and I were lucky to have had Yvon B as our Product Advisor. Very personable, willing to go the extra mile to accommodate your time. She did not rush the car buying experience, It is a very Product Advisor. Very personable, willing to go the extra mile to accommodate your time. She did not rush the car buying experience, It is a very large purchase so we really took our time looking and test driving vehicles. Yvon's boss, Roman, was helpful, efficient, and a pleasure to deal with also. Thanks Toyota Northwest Edmonton for our pleasant buying experience. We have heard so much about Toyota's dependability and look forward to owing our RAV4. More

I am beyond excited to give this RAVE review to Toyota Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!! Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!!!!!! Luke came across my issue and called me right away personally and was very sorry about my experience. He, literally, went above and beyond to fix things. Like, WAY ABOVE!!!! (my truck had one issue that I wanted fixed which did get fixed, but then Luke went the extra mile to fix another part of my truck that I didn't even ask for, but he wanted it to be perfect - AND IT IS!!) He grabbed a couple of his guys and the three of them took very good care of me. Alex, made me feel like I was part of his family. David, Luke and Alex are a great team and I am more than excited to continue my relationship with this dealership. I seriously can not express enough how ecstatic I am about my experience. Thanks guys, I look forward to seeing you when i come in for services and, eventually, a new truck!! :) More

Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! More