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Toyota Northwest Edmonton
Edmonton, AB
1,547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 08, 2014
Excellent Customer Service! Had a great experience shopping for a new car. Scott Saab in Sales was very helpful and very knowledgeable. Would definitely recommend him to all my Had a great experience shopping for a new car. Scott Saab in Sales was very helpful and very knowledgeable. Would definitely recommend him to all my friends. More
by jlee.eng
Helpful October 07, 2014
2015 Highlander Had such a great experience with the dealership and Chris and Catherine in finance, would shop here again and recommend to all my friends. Thank you Had such a great experience with the dealership and Chris and Catherine in finance, would shop here again and recommend to all my friends. Thank you again so much. More
by michelle.m.smith.14
Employees Worked With
Catherine in Finance, Christopher Catapangan
October 06, 2014
Such a bad experience I bought a used (2008) vehicle from Kingsway in 2010. I got the lemon and there was $6,000+ needed in repairs with only 71,000 km on the vehicle in 2 I bought a used (2008) vehicle from Kingsway in 2010. I got the lemon and there was $6,000+ needed in repairs with only 71,000 km on the vehicle in 2014. The vehicle was over the 5-year time limit and while I wasn't expecting anyone to cover all the costs, a price break would have been helpful. Toyota Canada said they would work with me if the dealership would advocate for me. They suggested that I call the service manager. I phoned the service manager and instead of helping me, he tried to sell me a new car, or at least get credit for the referral. This made a bad time much worse. As well, in the four years we owned the vehicle, Kingsway never transferred the registration from them to us so we didn't always get the recall notices and it made tracking down the information at Toyota Canada even more difficult. I would never recommend them. We bought a new vehicle from another dealership. The sales person at the other dealership showed us more features before the test drive than we were shown before or after we purchased the vehicle at Kingsway. I wished we would have checked them out before we bought. More
by Laura Dear
Employees Worked With
Johnny Yu
October 05, 2014
I've never experienced such consistent and friendly service Hannan Borhot who works at the front end counter at Kingsway Toyota should be promoted to Manager for service and parts. I've always found her pleasen Hannan Borhot who works at the front end counter at Kingsway Toyota should be promoted to Manager for service and parts. I've always found her pleasent in my dealings with her. She always does everything she possibly can to stay on top of things when getting my 2012 Toyota CE corolla sedan serviced and out of your garage on time. Thom another counter attendant does a great job of also seeing that my needs are met when taking my inquiries to have my vehicle serviced as well. The mechanics in the back are just as consistent when maintaining my vehicle throughout the last year since I originally started taking my vehicle in for oil changes, tire repairs and do a fabulous job in keeping my repairs consistent throughout the year. I'd also recommend to anyone looking for a Toyota to buy one and have it repaired at Kingsway Toyota cause when it comes to a smooth and efficient ride as the old adage imply's the only way to go is the Don Wheaton way! More
by johnzap2
Employees Worked With
Johnny Yu, Haneen Halabi, Prashana Eswaran, Hanan Borhot, Kim MacKinnon, Pat Jadoo, Saleem Dossa, Kasim Remtula, Darcy Brazeau, Cathy Baptista
October 05, 2014
Best experience ever. My husband and I had the pleasure to have Gerry Domingo to help as with the purchase of our 4 Runner, Gerry made the experience very comfortable becau My husband and I had the pleasure to have Gerry Domingo to help as with the purchase of our 4 Runner, Gerry made the experience very comfortable because he was very attend to what we were looking for, but at the same time he was not pushy he stayed after hours to make sure everything was ok before he went home. I really think that his way of dealing with the customers is the right way because if I go in a dealership to by a car you don't need to be aggressive because that turns people like me off. This is our 6 Toyota that we by at this dealership. More
by pnogueira
October 05, 2014
Excellent Service and Highly Recommend to Customers Scott Saab is an awesome, professional, friendly, honesty, patient, knowledgeable about the products and services. He is willing to go extra miles to Scott Saab is an awesome, professional, friendly, honesty, patient, knowledgeable about the products and services. He is willing to go extra miles to help us find the right car that suite our needs and wants. We are very comfortable and glad that we met the right product advisor. Chris Clark is a friendly, funny, good listener, patient, knowledgeable, very helpful, and excellent and very supportive boss. He is very a enthusiasm. Chris Clark make the customer feel very welcome and comfortable. We glad that we met Scott Saab and Chris Clarke to help us find the right car with the right price. We highly recommend Scott Saab and Chris Clarke to the customers. More
by amy999
October 05, 2014
The worse experience I ever have Kingsway Toyota is the worst dealer I ever have especially in service department. Poor quality of work, poor customer service, rude receptionist.... T Kingsway Toyota is the worst dealer I ever have especially in service department. Poor quality of work, poor customer service, rude receptionist.... They just want to take the money from your pocket. After I paid the service charge they claimed the problem was fixed. However, just after one week the same problem happens again. Now they're going to charge the parts again and my car is still under the warranty. They don't fix anything. they just hide something from the customers. I will not buy any car from kingsway toyota and will not do any maintenance there. More
by michaelsue
Employees Worked With
Haneen Halabi
October 02, 2014
Excellent Service I visited the dealership from a friend recommendation. I asked for a sales person and met Gerry Domingo and I am glad I did. He is very attentive and I visited the dealership from a friend recommendation. I asked for a sales person and met Gerry Domingo and I am glad I did. He is very attentive and understood that I needed a specific truck straight from get go. After few paper work with finance, I was able to get a best deal with my trade in and was set to have Tundra trd as requested. I was not pressured into something I did not want and Gerry went the extra mile to explain to Sales manager and the deal was met with help of Jordan Clarke. I have been in touch with Gerry up to now and will be picking up my truck on Saturday. I will recommend for anyone looking for a vehicle to visit Kingsway Toyota because of their professional staff and the whole management at large. More
by polskatrd
Employees Worked With
Maja Harding
October 01, 2014
Excellent customer service from Roneil Sewak! It was a very busy day and Ron took the time to provide us with excellent service as he was also helping another customer at the beginning. He was ver It was a very busy day and Ron took the time to provide us with excellent service as he was also helping another customer at the beginning. He was very knowledgeable about the two very different vehicles we were looking at, listened and answered all of our questions. Ron was very professional, honest and took the needed time to make sure we were comfortable with our decision. I highly recommend Roneil to help you with purchasing your next Toyota. Btw, I love my Prius C and my husband is very happy with his Rav4! More
by monyeg
Employees Worked With
Roneil Sewak
September 30, 2014
Simple amazing!! Toyota Kingsway gave me the best option for my needs. The staff very professional and excellent customer service. I widely recommend Toyota Kingsway. Toyota Kingsway gave me the best option for my needs. The staff very professional and excellent customer service. I widely recommend Toyota Kingsway. Best deal ever. More
by marcosalin69
