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The BMW Store

Vancouver, BC

4.9
156 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

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156 Reviews of The BMW Store

July 05, 2021

The BMW store and ANDREW in particular we’re excellent The BMW store and ANDREW in particular we’re excellent in their communication, timeliness, and overall service. By the way this is my 11 BMW and I’v More

by Kmcorlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
July 02, 2021

I appreciated having my vehicle serviced at the BMW Store in part because of its central location close to shopping and restaurants. It was easier to spend the time allotted for the repairs than in auto mall More

by Ghgarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
June 24, 2021

All service work done to my satisfaction and timely completion. Good communication and explanation of all the work done . The car was super clean Thanks very much once again. More

by williamschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several including Vivian
June 12, 2021

Easy to make the appointment, drop off easy, updates throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appoin More

by poirierwhelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember
June 02, 2021

Always very helpful , organized Uber to get me from and back easily. Explained the service call very well. I find it strange that I have to complete 25 words to complete this survey More

by johnkernaghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian
Jun 02, 2021 -

johnkernaghan responded

Always great service

February 23, 2021

Amazing experience purchasing my BMW at Burrard dealership, the Sales Consultant Neil Shah was very knowledgeable and helpful, best service ever, thank you BMW Team you are the Best More

by Nermine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Shah
February 22, 2021

The best service you will receive from any of the BMW dealerships around town. Especially in sales Neil and service manager Brad. Would strongly recommended. Their priority is the customers satisfa More

by csababenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil & Brad
January 01, 2021

This is the best service I have had when buying a car. They went over and above help me buy and X2. I traded my car in for a new car. My car had winter tires. And I was able to to sell them so brought t More

by Catherine brown.fit21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John baker
February 23, 2020

Service is second to none Unfortunately, we have had to bring our vehicle several times to the dealership to deal with different issues. Service Manager, Brad DeKoster and his More

by Uwe Rieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad DeKoster, Service Manager
November 30, 2019

Outstanding service by Neil Shah We just picked up our X5, love the car, but more importantly, extremely impressed with the services provided by Neil. He knows the car well, gave good More

by Sharon and Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Shah
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