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Subaru of Utica

Utica, NY

4.8
604 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 604 reviews

June 11, 2024

Mike Greene was by far the best salesperson I have worked with! He worked with us on getting the deal we were looking for! More

by ASWGHW89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

The staff at the service department were very helpful with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. More

by KETMGB_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're glad our Subaru of Utica service team could assist with your battery issue, especially during the holiday weekend. Safe travels ahead!

June 11, 2024

I always enjoy working with Tyler! Everyone always does a fantastic job with my WRX. Love the customer service. More

by SPHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Vince always takes great care of me and my Subeee. All of my experiences there have been positive More

by CHRISTAGAGNON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Greene
June 10, 2024

Transparent about work, giving customer informed options. Honored extended warranty on module. Customer kept informed. Thorough. More

by SCOTTADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Subaru of Utica responded

Thanks for the feedback! We're glad to hear you appreciated our transparency and thoroughness at Subaru of Utica. We aim to keep our customers well-informed throughout their service experience.

June 10, 2024

Mike Green was a real dear. He treated us like family and made the process smooth. He spent the time needed explaining the car in detail and how all the bells and whistles work More

by PRIOLO50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Subaru of Utica responded

Thank you for sharing your experience! We're delighted to hear that Mike Green made the process smooth and informative at Subaru of Utica. Enjoy driving your new car, and we look forward to serving you again in the future!

June 09, 2024

Staff was very efficient and knowledgeable about their products. No pressure to buy things I didn’t want . Excellent customer service and making sure I understood the sale process and also operation of my More

by SUZZETTEML
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul- sales
Jun 10, 2024 -

Subaru of Utica responded

Thanks for sharing your experience! We're glad to hear our team at Subaru of Utica provided efficient and knowledgeable service without any pressure. Enjoy your new car, and we're here if you need anything else!

June 09, 2024

They explained when to do the needed work on my car Tyler was very helpful More

by WAYNE15694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Subaru of Utica responded

Reviews like this make our day, Wayne. Thank you for the kind words. We hope you will visit us again in the future should we be able to be of assistance.

June 08, 2024

My salesperson, Bradley, was great. He helped me get the deal I wanted and made the whole experience enjoyable. He was very knowledgeable about the car I was looking at and answered que More

by speeding66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson
Jun 10, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Bradley and the team at Subaru of Utica! We're glad to hear he made the process enjoyable and informative. Enjoy your new car!

June 07, 2024

The service dept. is very good. I love the video they provide with your vehicle, its very helpful. The people are all very nice and helpful. More

by BARBMGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Subaru of Utica responded

We're delighted to hear you enjoyed the service and video updates at Subaru of Utica. Thanks for sharing your positive experience with our team!

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