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Subaru of Utica
Utica, NY
520 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 520 reviews
Verified Customer
Helpful May 01, 2024
They were efficient and professional, clean, timely, and respectful. I felt confident in the work done respectful. I felt confident in the work done More
by SWANSONJ
Employees Worked With
April 30, 2024
Very attentive to my needs. Polite, honest and all around good customer service. Highly recommended! 👍 Polite, honest and all around good customer service. Highly recommended! 👍 More
by markyenrique
April 29, 2024
I enjoyed the purchase process at Subaru of Utica except for the confusion registering my car in another state. It involved 2 days of my trying to take possession of my car due to employees not being infor for the confusion registering my car in another state. It involved 2 days of my trying to take possession of my car due to employees not being informed of the correct process. More
by BOCESTEACH
Employees Worked With
Stenio Joseph, Sean
April 29, 2024
The purchase process was easy and quick. I was able to get a new vehicle quickly and all the paperwork including registration was done swiftly. The salesperson was very friendly and helpful I was able to get a new vehicle quickly and all the paperwork including registration was done swiftly. The salesperson was very friendly and helpful, answered all my questions, and explained all the features of the car. There was a nice selection of cars to choose from too. Paul Snyder did a great job and made the process enjoyable. More
by GGOGEL
Employees Worked With
Paul Snyder, Sean Casten
April 28, 2024
This is the second vehicle I've purchased there. Both times my sales person was extremely nice and knowledgeable without being pushy. It is a great experience. This purchase I had already spoken to Both times my sales person was extremely nice and knowledgeable without being pushy. It is a great experience. This purchase I had already spoken to my salesman about coming out next weekend and looking at a new car. Unfortunately Friday the transmission went out in my old vehicle. When I called Saturday morning and asked if he could meet me a week early he adjusted his schedule and got me in at 2pm. It was a lifesaver. Your dealership has earned a custo¾mer for life. We'll be back in 2027 to buy my wife a new vehicle. More
by JASONSJONES99
April 28, 2024
Very comfortable atmosphere waiting area is very nice. All workers are friendly. Daughter loved the snacks All workers are friendly. Daughter loved the snacks More
by KEELERTJ91
April 28, 2024
Any service that has been done to my cars has been done correctly and professionally. correctly and professionally. More
by KKOPEC5729
