Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,999 reviews
very impressed with the service only good things to say about my experience. i send an email on canada day and my salesman prince replied to me within minutes......wow and everyo only good things to say about my experience. i send an email on canada day and my salesman prince replied to me within minutes......wow and everyone at the dealership are very frindly and professional thanks to evryone at southbank dodge. More
Jeep Patriot and Tyler Campbell Tyler Campbell, one of the best young salesmen I have met. Professional, knowledgeable, friendly and honest. He answered all my questions and anything Tyler Campbell, one of the best young salesmen I have met. Professional, knowledgeable, friendly and honest. He answered all my questions and anything he was not sure of, he found the answers right away. Picked up my new Patriot today :) I would recommend Tyler to any family and friends. Thanks Tyler More
good front line sneaky back end i was happy with my sales man Allan, but not so happy dealing with sales manages and finalizing the rebates. the numbers kept getting shifted and fina i was happy with my sales man Allan, but not so happy dealing with sales manages and finalizing the rebates. the numbers kept getting shifted and finally in the end i believe i didn't get what was promised. More
No pressure and exellent personality Brandon and Bruce were knowlegable and very plesent to talk with, they never presured us and gave us the time to discuse privatly. We will recomend t Brandon and Bruce were knowlegable and very plesent to talk with, they never presured us and gave us the time to discuse privatly. We will recomend them to my friends and family. They gave us a good price for our trades. Exellent experience. More
Love at first sight - and a done deal Prince, Al and the team made our first car purchase in over 10 years a pleasurable and stress-free process. We were always made to feel at ease and P Prince, Al and the team made our first car purchase in over 10 years a pleasurable and stress-free process. We were always made to feel at ease and Prince ensured that we always felt valued and important. Even the bargaining process was made fun and worry-free. That care was continued through after-sale and until delivery. Thanks to everyone we came across at SouthBank. Next time we're in the market for another car, that will be our first stop. Thanks, Bob & Natalia More
Friendly, professional and efficient Brandon and Bassem made it simple to purchase our new Grand Caravan. We felt no pressure from anybody and the experience was simply great. Thank you a Brandon and Bassem made it simple to purchase our new Grand Caravan. We felt no pressure from anybody and the experience was simply great. Thank you all! Guy, you have an excellent team working with you and will recommend the dealership to everybody. More
Stanford Noble Helpful patient suggestions, concern for handicapped spouse and possible solutions to vehicle entry/exit difficulties. Carefully explained options i Helpful patient suggestions, concern for handicapped spouse and possible solutions to vehicle entry/exit difficulties. Carefully explained options in vehicle purchase Above all listened to concerns. Made 600km round trip to deliver vehicle , patiently reviewed vehicle options and operation .etc. Has continued to shown a high standard of professionalism over many years of dealing. Treated us with respect. Always well dressed. 10/10 to Stan Noble. Excellent Dealership with all people on floor being polite and courteous More
excellent service and staff staff are excellent,they treated us very well.they are patient and fair enough to meet /answer customer's inquiries,and and happy and willing to help staff are excellent,they treated us very well.they are patient and fair enough to meet /answer customer's inquiries,and and happy and willing to help their client. More
Jeep Grand Cherokee diesel Having had a soso experience at another dealer I gave Southbank the chance to match the price the other dealer offered. I dealt with Bruce Cameron and Having had a soso experience at another dealer I gave Southbank the chance to match the price the other dealer offered. I dealt with Bruce Cameron and Kiegan (forgot his last name-sorry). They were helpful and did what was necessary to make the deal smooth. They even took me and a car to my home so my wife could test it also. I got a very fair price for my trade. I appreciated that Clayton Chenier did not use high pressure tactics in dealing with the extras-rustproofing, fabric protection, etc. All in all it was a very pleasant sales experience. My only issue was that once I bought the car, I paid for roof rack cross bars to be installed the next day. Unfortunately the person that installed them must not have read the instructions, because they were backwards and missing a key piece, making them extremely loud while driving. In correcting this the dealership did give us some fair compensation for our troubles. If not for this minor service issue, I would have given a rating of 5 stars. More
Great bunch of people. I had just changed jobs and didn't think I'd get my dream car. They worked their magic. I have never seen a bunch of people who pulled together and I had just changed jobs and didn't think I'd get my dream car. They worked their magic. I have never seen a bunch of people who pulled together and got me exactly what I wanted. From the moment I walked in I felt like family. From the very impressive salesman who knew exactly what I wanted (Tyler Campbell) to the lady at the desk who swiped my credit card. Honestly folks if you want to deal with a great group of people than look no further. I will only shop Southbank Dodge. Special thanks to Paul Curry for going above and beyond. Love my new Jeep Sahara so much I don't let my hubby drive it. More