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Southbank Dodge Chrysler LTD
Ottawa, ON
1,989 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,989 reviews
April 21, 2024
Southbank is incredible! From the front line sales team, to the service department. I’ve been to many dealerships and nothing compares to Southbank. Your not just a customer From the front line sales team, to the service department. I’ve been to many dealerships and nothing compares to Southbank. Your not just a customer there, they treat you like family. More
by acleroux84
Employees Worked With
Helpful April 18, 2024
Dan and Madeline are great however the price for a wheel alignment to much. Customer needs to be told price ahead time. Left dealership very unhappy with outcome. Richard Blackburn alignment to much. Customer needs to be told price ahead time. Left dealership very unhappy with outcome. Richard Blackburn More
by Richard1
April 17, 2024
I always enjoy a trip to southbank because the staff are very friendly and helpful and i have used the shuttle so i don t have to wait very friendly and helpful and i have used the shuttle so i don t have to wait More
by Lynne.walter
Employees Worked With
Other Employees :
The shuttle person was very pleasant to chat with
April 16, 2024
Amazing service! Everyone from Service to mechanics...to when u pay, everyone is courteous, nice and offer amazing service. Everyone from Service to mechanics...to when u pay, everyone is courteous, nice and offer amazing service. More
by sparamjit
April 16, 2024
Excellent and attentive service providers which took care of all my automotive needs and respected timelines. of all my automotive needs and respected timelines. More
by Vazonline
Employees Worked With
April 12, 2024
The service are excellent from check in to check out of my ram 1500 and they explained everything what they did to my truck and Madeleine from the cashier are nice ,she called katelin to explained everythi my ram 1500 and they explained everything what they did to my truck and Madeleine from the cashier are nice ,she called katelin to explained everything to me what they did and advice me to do wheel alignment when I come back for the next service. The shuttle service are nice too from dropping point to pickup area.thanks southbank dodge. More
by jdarcilla
Employees Worked With
April 10, 2024
This is my 3rd vehicle purchase and oil changes done with excellent customer service by all excellent customer service by all More
by vulcan_nomad64
Employees Worked With
Other Employees :
Kazee was a great help with my purchase
April 10, 2024
Great service today . Dan was great service tec hab my van for oil change in and out in the time he told it would be done. 5 star for Dan Dan was great service tec hab my van for oil change in and out in the time he told it would be done. 5 star for Dan More
by Jtb
April 10, 2024
Deal with them professionally and personally. Service team is always welcoming and maintains good communication throughout the process. Dan O'Neil takes very good care of his customers. Service team is always welcoming and maintains good communication throughout the process. Dan O'Neil takes very good care of his customers. More
by speddle17
Employees Worked With
Other Employees :
Madeline O'Neil
April 09, 2024
Very good experience and I this will be my dealership moving forward. Only one hiccup with the def but when I can come in KaZee said she'd take care of it. moving forward. Only one hiccup with the def but when I can come in KaZee said she'd take care of it. More
by jamesvpaquette
Employees Worked With
Other Employees :
KAZEE MA sales associate who served me.
