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Southbank Dodge Chrysler LTD
Ottawa, ON
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
May 03, 2017
sales person was friendly and not aggressive Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent neg Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent negotiating and test driving was fun and not stressful for us 😄 More
by Ursi
Employees Worked With
Hasan wahbeh and Ivan (finance)
Helpful May 01, 2017
What Redfox Petawawa said - Amazing! I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another d I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another disappointment. I was wrong - Brandon and Bruce were attentive and informative and - the part that impressed me the most - they realized that I needed to make the decision in my own time. No pressure. So 2 days later, despite Brandon's old sad chairs, I was back - and purchased a 2017 Wrangler Sahara Unlimited that day. Thank you Brandon, Bruce and Ivan. I love my new Jeep - and I have already recommended you to family and friends! More
by TJ
May 01, 2017
Terrible experience Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that momen Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that moment of taking it home! Dealing with people to get answers has been weeks with nothing solved! Never will go there again. More
by Fourboys
Employees Worked With
Other Employees :
Clayton Chenier, Rawad (Robbie) El-Khouri
April 28, 2017
Service The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/g The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/gals. More
by David
April 26, 2017
YAY ! Extreme Back Road Accessibility ! Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unex Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unexpected lengths to assure our overall satisfaction and vehicle needs were fully met ....... By working their " magic " , Stan Noble , Paul Curry and Christopher Desjardins made it possible for two very happy seniors to tour the extreme back roads in their new Jeep Wrangler....... More
by cameraguy
Employees Worked With
Other Employees :
Richard Gagnon ..... Service, Paul Curry
April 23, 2017
Respect and work towards meeting family needs Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but we have two children with unique developmental disabilities. In our new Grand Caravan STX we no longer need to put up a barrier between the front and rear seats as in the bucket seats my teen who is non verbal can no longer pull my arms to get my attention while I am driving. There is room to store a manual wheelchair behind the third row seats. The DVD player and side windows that can be lowered make it more pleasant for him when stop to make errands in places where he needs to wait in the van due to mobility or sensory input issues at those locations. The hands free cell phone option ensures that I don't miss calls from medical professionals that can be difficult to reach if I need to call them back. My wife who sits in the back with my son to care for him is much more comfortable in a bucket seat and has her own environment temperature controls. The tinted windows help minimize sensory input issues with bright light. From a driver perspective the backup camera really helps as the wheelchair obstructs my view when backing up. The automatic sun visor makes not having to adjust the mirror a nice feature. For some families extra options are just a luxury but to our family they really make a difference. I would go as far as to say they improve the lives of our special needs children. I am grateful for the combined effort of their team that made this purchase possible. More
by SpecialNeedsDaddy
Employees Worked With
Other Employees :
Patrick Butler Jr Jr, Bruce Cameron, Jesse Gelineau, Gerardo Ortega
April 23, 2017
AMAZING AMAZING AMAZING Experience !!!! After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wra After a disappointing experience at a local Pembroke Jeep Dealer, my friend and I went to Southbank Dodge Jeep. I purchased my original 2010 Jeep Wrangler Sahara Unlimited from them and was completely satisfied. Brandon and Bruce were amazing to talk with and make a deal with. They were attentive and personable. My friend also got the information she needed to help her make a new vehicle decision without feeling any pressure from either Brandon or Bruce. Likewise Christopher was professional, personable and very knowledgeable without being "pushy". Two days after I purchased my new 2017 Wrangler Sahara Unlimited my friend came back with me and she purchased her own 2017 Wrangle Sahara Unlimited! That's just how great the buying experience was for us! We picked up our new vehicles on Saturday April 22nd and couldn't have been happier. Thank You Brandon, Bruce and SouthBank Dodge. We'll be back! More
by Redfox Petawawa
April 22, 2017
Great service Jesse was great helping find the right vehicle and Sharon was excellent to deal with. She found me the best financing available and disclosed everythi Jesse was great helping find the right vehicle and Sharon was excellent to deal with. She found me the best financing available and disclosed everything. Will deal with them again in the future for my next vehicle. More
by CopperRT
Employees Worked With
Sharon Reid, Jesse Gelineau
April 19, 2017
Great service Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact mode Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact model that we wanted with all of the options that we requested. He found all of this in the colour that we preferred, also. When we picked up our Journey , Jesse was very busy with other customers who were also picking up their new vehicles but he never made us feel rushed. He took the time to show us all of the options & to discuss special features. Jesse made us feel like valued customers. I would recommend him to anyone interested in buying a vehicle. Thank you, Jesse. More
by Susan D.
Employees Worked With
Jesse Gelineau
April 19, 2017
The nicest folks in town I've dealt with Southbank Dodge since late 2013 when I bought my RAM 1500. First of all, I'm delighted with the truck - its very quiet, economical to I've dealt with Southbank Dodge since late 2013 when I bought my RAM 1500. First of all, I'm delighted with the truck - its very quiet, economical to run and the servicing is excellent. Second, the service staff and sales staff are very good to deal with - no complaints whatsoever. So when I needed to replace my wife's car we came to Southbank and bought a Chrysler 200S - it is a fabulous car - my dream machine. More
by tonyb
