Shottenkirk Ford Granbury - Service Center
Granbury, TX
690 Reviews of Shottenkirk Ford Granbury - Service Center
Very professional and courteous staff. Service manager kept me updated on the progress of the work being done on my truck Would highly recommend! Service manager kept me updated on the progress of the work being done on my truck Would highly recommend! More
It’s going on a month and the box truck is back for the second time for transmission problems after a new one was installed. Was told they have no clue why it is messing up second time for transmission problems after a new one was installed. Was told they have no clue why it is messing up More
My very 1st visit and was very impressed by the service advisor and service manager and every employee in sales and service! I will be back to purchase my new Ford there! Warrant service recall was quick a advisor and service manager and every employee in sales and service! I will be back to purchase my new Ford there! Warrant service recall was quick and professional! More dealerships need to be like this one! Customer are treated like part of the family and respectful! I had a great time and they made me happy to be a FORD owner! More
Friendly and fast service. Appreciate their quick turn around. Very happy with the work performed. Appreciate their quick turn around. Very happy with the work performed. More
Good guys just a little slow process. Had to wait 2 half hours to get my vehicle Had to wait 2 half hours to get my vehicle More
Great service, very reliable. I have used their service department multiple times and have always left feeling taken care of. Great communication throughout the process. I have used their service department multiple times and have always left feeling taken care of. Great communication throughout the process. More
She was amazing and worked with me getting my vehicle repaired. She also helped w/ rental and loner. Great service. repaired. She also helped w/ rental and loner. Great service. More
Brought pickup in for large screw in tire Did service for free due to road hazard warranty and was in and out fast for free due to road hazard warranty and was in and out fast More
We purchased a used car for our daughter. It turned out it had a mystery leak that left the back seat soaking wet. Shottenkirk graciously took the vehicle back and fixed it like new. They It turned out it had a mystery leak that left the back seat soaking wet. Shottenkirk graciously took the vehicle back and fixed it like new. They went above and beyond with the customer service. It is very refreshing to experience this when buying a vehicle. More