Back

Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,398 Reviews

1,398 Reviews of Serra Trussville Kia - Service Center

Sort by
May 16, 2024

Best service I ever had and very nice people to get my car serviced right . More

by valexiciahutchinson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

This dealership always does a great job with servicing my vehicle. They are fast, efficient and always have great customer service! More

by emcclung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

this was a great great experience, would highly recommend kia trussville to my friends and family. More

by sophiardavis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Great service. The wait time was not long. Free car wash nice. Thank you Kia More

by CMOKY744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service is good. The wait is long. I would have loved to have some type of text alert to explain the progress of my car as I waited. More

by shawndrikalcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

They fixed everything, ordered my parts, contacted me when ready and had my car cleaned. More

by bakedwithskylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I didn’t get the complimentary car wash after my service and I didn’t get my deductible from my diagnostic. More

by charisselovehersweetlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

This dealership always goes above and beyond to help and I am so grateful for their transparency and quality of service. More

by Taylormchao2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Excellent service. Antwan was very friendly & informative. I definitely enjoy this dealership and the entire staff. More

by Mesha J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Antwan entered my information into the computer, making sure to explain coupons I had, very courteous and answered any questions I had, offered me the courtesy car wash after having my oil changed. Upon c More

by Jocelyn35235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...