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Secor Subaru - Service Center

New London, CT

4.6
1,232 Reviews
Call Service Center (860) 442-2323

1,232 Reviews of Secor Subaru - Service Center

Sort by
May 23, 2024

The drive in area was quick and easy to use. The waiting area was clean and comfortable. More

by bettyp2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Secor Subaru responded

Betty, we're glad we made your visit enjoyable. We look forward to seeing you again! - Secor Subaru

Helpful
May 23, 2024

Thanks for the great job! I really appreciate the maintenance service and organizing the shuttle. More

by hirohidemai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Secor Subaru responded

Thank you for coming to see the Secor Subaru team!

Helpful
May 22, 2024

Great service once again. Courteous and friendly technicians, communication clear and direct, will recommend your dealership to family and friends. More

by ADS205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Subaru responded

We're so glad to know you had a great experience with our team at Secor Subaru! Your recommendation means the world to us. Thank you for your support and we look forward to serving any future needs!

Helpful
May 22, 2024

Easy in easy out. Courteous and knowledgeable. Answered all my questions and performed all services requested. More

by daddownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Subaru responded

We're glad to know your visit to Secor Subaru was a smooth one! It's great that our team could provide the knowledgeable service you needed. Thanks for sharing your experience with us, and we hope to see you again soon!

Helpful
May 22, 2024

Very helpful professionals expert techs advised best solution for your needs, experts in every department of the dealership. More

by PASQUALE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Subaru responded

We're delighted to know that you found our team at Secor Subaru helpful and professional. We strive to provide the best solutions for all your needs. Thanks for taking the time to share this positive feedback!

Helpful
May 22, 2024

Great service, courteous staff. The car was ready on time. I appreciate the car was washed. I recommend your dealership. More

by GARYMARYSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Subaru responded

We're so glad to know you had a great experience with our team at Secor Subaru! Thanks for the recommendation and we look forward to serving you again in the future. Safe travels!

Helpful
May 22, 2024

The staff is courteous. I was kept informed of progress while I waited for car to be finished. More

by STANKEWICH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Secor Subaru responded

Thanks for trusting us with your vehicle needs! We'll see you next time. Safe travels! - The Secor Subaru Team

Helpful
May 20, 2024

Problem not solved. Was billed for a part that was not needed and not installed. More

by A_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Eggert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 20, 2024

Attentive friendly courteous staff Vehicle is always serviced and washed and is always ready on time More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Secor Subaru responded

We're glad to know you've had a positive experience with our team at Secor Subaru. We always aim for timely service and appreciate your feedback!

Helpful
May 20, 2024

I always have a pleasant experience and good service at Secor Subaru. This is my second Forester and I have been a customer for over 10 years. More

by KBKAISER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Secor Subaru responded

We're delighted to know you've had consistent positive experiences at Secor Subaru. It's great to have such loyal customers like yourself! Enjoy your second Forester and here's to another 10 years together!

Helpful
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