Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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I would like to Thank Dwayne Bubley for helping us find our daughter's first vehicle. We received the most outstanding greeting & support from staff at the used Ron Hodgson. Thank you, Gonzalez Fa our daughter's first vehicle. We received the most outstanding greeting & support from staff at the used Ron Hodgson. Thank you, Gonzalez Family More
I have purchased 3 cars (new and used) from Barry over the years, and have sent 3 other people that have also purchased with him. He's fantastic to deal with! He goes what I consider to be above and beyon the years, and have sent 3 other people that have also purchased with him. He's fantastic to deal with! He goes what I consider to be above and beyond for his customers at the time of sale, as well as follow-ups afterward. I will continue to send as many customers his way as I can! More
I gave the dealership these ratings because they deserved them. I had been searching for a used compact/crossover SUV for almost three months, visiting or communicating with nine other dealerships before sto them. I had been searching for a used compact/crossover SUV for almost three months, visiting or communicating with nine other dealerships before stopping by Ron Hodgson on an exhausted whim. Some of those dealerships tried to fast-talk me into taking out a loan, some of them tried to get me into a completely different make and model (and once even type) than I had already decided I wanted. One was all set to sell us a perfectly fine vehicle pending a third-party inspection, and then tried to bully us into buying the vehicle immediately by saying they couldn't hold for an inspection after all; in retrospect I think they were afraid an inspection would reveal something bad. The service we received at Ron Hodgson truly shone in comparison to all these other chuckleheads. FRIENDLINESS: Todd greeted us as soon as we pulled in. I gave him the parameters I was searching for, and he was able to tell me from memory everything he had that fit the bill. He only asked once if I was interested in anything not on my list, and accepted my firm "No." That acceptance is what got him this 5. Pushy, hungry, high-pressure sales tactics that were obviously learned at some seminar or handed down from upper management make me FLEE, and I'm not alone in feeling like this. Want my attention? Treat me like a person. It's not hard. Todd did it just fine. PRICE: Within minutes we were test-driving a 2009 Mazda Tribute with 54,000 km on it, priced at $18k. Its price had recently been lowered from $24k, and when it was clear we were serious about the vehicle he didn't hesitate to knock off another $500. This might have been a case of right place/right time, as I understand the vehicle had been taking up lot space for a while. Still, whatever the reason, that is some attractively competitive pricing! Solid 4. CUSTOMER SERVICE: Once we decided we wanted the vehicle, we needed to arrange a third-party inspection for it. The manager at the used office, whose name I failed to catch, started calling the same garages I had, and used his influence to get us a same-day inspection when those same garages had told me the soonest appointment they had was more than a week away. THAT is some above-and-beyond customer service! They didn't hesitate to drive the vehicle to the garage, either, but I consider that standard. It was making those calls for us that netted this 5. QUALITY OF WORK: So far we are very happy with the condition we got our Tribute in. The only reason this isn't a 5 is they didn't fill up the gas tank before handing it over. OVERALL EXPERIENCE: We are really happy we stumbled across this dealership. Buying from them, we felt confident and comfortable. Excellent service all around. More
I went into Ron Hodgson still in the comparison stage. I left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their products. Very happy with my shopping and purchase experie left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their products. Very happy with my shopping and purchase experience! More
I am really impressed with Bob McCormick...he is tough to describe...professional...friendly...caring...knowledgeable... just a wonderful mix of attributes...I have purchased 16 vehicles in the past 42 years describe...professional...friendly...caring...knowledgeable... just a wonderful mix of attributes...I have purchased 16 vehicles in the past 42 years and I have never met anyone like Bob.. I don't know exactly how to describe him...I just know that as a woman he makes me feel comfortable and confident in all aspects of the deal not to mention he really worked hard to find me the right vehicle and fit it into my budget...I can't thank him enough...I now have a renewed appreciation for salesmen...I mean real salesmen !!! More
The show room seemed very busy but all sales reps were very courteous and friendly. The popcorn machine was almost empty so the kernels tasted scorched but since it was later in the day it still was a ni very courteous and friendly. The popcorn machine was almost empty so the kernels tasted scorched but since it was later in the day it still was a nice little snack. Our sales rep ( Lisa ) was very knowledgeable in the features of the vehicle I was looking for and searched for 2013 Equinox in other dealerships looking for colors other than black or white. Lisa offered a 2013 Equinox for a test drive and on my return I noticed a nice light blue one in the lot - but it was a 2014. Lisa supplied the keys and a plate so I could test drive the 2014. I didn't drive far and I knew I was sitting in my new vehicle. Because Lisa said she had no room to move on the price of the vehicle as it was a 2014 she worked out a discount on the protection package. I felt it was alot to pay for a small SUV but I do enjoy driving it and it has many features that I was not looking for and also did not know existed. I got the vehicle on the day that I was told it would be ready and that tells me that Lisa is the BEST in customer service! More
Went into dealer with an idea of buying but not on this day. After speaking with Shane he made it easy to proceed on a sale without feeling pressured or stressed about the purchase. day. After speaking with Shane he made it easy to proceed on a sale without feeling pressured or stressed about the purchase. More
We had a good experience here at Ron Hodgson Chevrolet Buick GMC. Originally went in just to take a look around at our options for a new vehicle, and ended up finding something we really liked. Bob was ve Buick GMC. Originally went in just to take a look around at our options for a new vehicle, and ended up finding something we really liked. Bob was very honest with us on how things would go, and answered any questions we had about the deal we were getting, how the finacing part would work (as much as he was able to with the knowledge he had), and how things would work once we went to pick up the truck and taking it in for warranty/chekups, ect. Something I really appreciated is that we weren't treated differently because of our age. That is something that I've had to deal with and it was really nice being able to walk into a dealership and be treated as an adult. I would definetely reccomend this dealership to someone else. More