Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,328 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,328 reviews
May 31, 2024
Super nice with good service / Jeff Twiggs/ ms Collin’s , Alice. They deserved for good rsise Alice. They deserved for good rsise More
by Llosugarhill
Employees Worked With
Other Employees :
Alice the one explaining the car features
Helpful May 30, 2024
Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appre experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appreciate. RBM Alpharetta is the best in class when it comes to quality and delivers the excellence expected by the Mercedes-Benz brand. Friendly staff and welcoming atmosphere. I highly recommend. More
by faithgfletcher
May 29, 2024
I just bought a 2023 Airstream Interstate from Sheaffer at RBM of Alpharetta. What an easy experience! No pressure and quick. Once I made a decision to buy it and we agreed on the price everything was re at RBM of Alpharetta. What an easy experience! No pressure and quick. Once I made a decision to buy it and we agreed on the price everything was really easy. When my wife starts looking for a car next year we'll definitely go back to RBM and Sheaffer. More
by harpt58
Employees Worked With
May 29, 2024
Everyone at RBM of Alpharetta made the purchase of my new CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina h CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina highly enough. I arrived at noon, and drove out four hours later in my new car. During that time, everyone made an effort to get to know me, make me feel comfortable, and, simply, be friendly. But at all times, they did their jobs well and in a professional manor. It meant the world. I cannot imagine working with another dealership! More
by denton
May 28, 2024
I had a great experience at RBM Alpharetta with Lori Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed an Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed and no pressure for more! More
by MG
May 28, 2024
Sheaffer has been a friend for 20+ years but this was our first Mercedes purchase with him. Driving by the dealership we called him and he walked right out to greet us. We test drove several models and he first Mercedes purchase with him. Driving by the dealership we called him and he walked right out to greet us. We test drove several models and he was quick to answer all our questions. Met him at 9am the following morning and drove off the lot with the new car at 10:30. Fast and easy process with incredible customer service from the whole team. Highly recommend him if your looking for a no pressure transaction. More
by CC
May 26, 2024
My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajsk very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajski is a fantastic, knowledgeable service consultant who cares about his customers! More
by somen1
May 25, 2024
I recently purchased a GLS from RBM of Alpharetta and had the pleasure of working with Vadim Russu. The service was exceptional from start to finish. Vadim was incredibly knowledgeable, patient, and attentiv the pleasure of working with Vadim Russu. The service was exceptional from start to finish. Vadim was incredibly knowledgeable, patient, and attentive, ensuring I found the perfect car to fit my needs. They provided thorough answers, offered multiple test drives until satisfaction without being pushy, and made the entire process seamless and enjoyable. I couldn't be happier with my new car and the outstanding customer service I received. Highly recommend Vadim for anyone looking to purchase any Mercedes! More
by shrinky
May 25, 2024
I recently purchased a car at RBM of Alpharetta. I had been referred to Kyle Edson, who sold my daughter a car last year. Kyle was incredibly helpful at getting me information about the vehicle I wa I had been referred to Kyle Edson, who sold my daughter a car last year. Kyle was incredibly helpful at getting me information about the vehicle I was interested in and, with his help, I experienced a seamless transaction and was home with my new car within a few days. I highly recommend both Kyle and the entire team at RBM of Alpharetta. More
by linlumcd
Employees Worked With
May 24, 2024
This was my second amazing experience working with RBM of Alpharetta, and it was just as great as the first! After enjoying my own car for the last year; my mom asked if I would help her buy a car. We immedi Alpharetta, and it was just as great as the first! After enjoying my own car for the last year; my mom asked if I would help her buy a car. We immediately reached out to Kyle Edson given his no pressure and honest approach to the entire car buying process. Kyle and the RBM of Alpharetta team are the best, and I would absolutely recommend anyone looking for a Mercedes reach out to Kyle!! More
by michellechastain
Employees Worked With
