Northstar Ford Calgary

One year old truck engine light up twice The service is good. However, issues happened to my truck is really disappointed. I bought this brand new truck 11 months ago. The engine light came u The service is good. However, issues happened to my truck is really disappointed. I bought this brand new truck 11 months ago. The engine light came up twice. Ford repaired it for free as it is under warranty. But nobody expects one year old truck need fix. It caused a lot inconvenience for my work and life. Before this I was thinking about get Ford Escape, now no more Ford car. More

Ford F150 Ecoboost Service Had synthetic oil change and transmission serve. Got a slightly better price, thanks to Cassandra. Dropped off at 6:30 am and it was ready by 11 am. V Had synthetic oil change and transmission serve. Got a slightly better price, thanks to Cassandra. Dropped off at 6:30 am and it was ready by 11 am. Very quick. More

New vehicle purchase finance dept was strong in their position to sell you all the extras, Turned them down no less then 3 times and finally agreed. Called numerous tim finance dept was strong in their position to sell you all the extras, Turned them down no less then 3 times and finally agreed. Called numerous times to cancel extras, unresponsive, went in a number of times, to no avail. then i was told i did not let them know within the 60 days allowed for cancellation. Finally got some action by going to Greg the general Manager. Still to cancel the FMPP and the Ford Protect with in the 60 days ended costing me $1000. The service center is great, sadly nothing good can be said about the finance dept. More

4x4 service light on dashboard 2014 expedition We have had some bad experiences with Northstar Ford. We are still waiting for a call back from the body shop about the paint that is peeling off our We have had some bad experiences with Northstar Ford. We are still waiting for a call back from the body shop about the paint that is peeling off our bumper. We brought the truck in for this problem 3 times now. No one calls back. The latest one is the 4x4 service light. We had them take the vehicle for a WHOLE DAY to diagnose the problem. Another day to do the work, and still the check 4x4 light is on when I picked up the vehicle. So we have to bring in our truck again for who knows how long? More

Great service Excellent service. Got my vehicle in right away when other dealers said I had to wait a week. Very professional. Explained all service work done. Excellent service. Got my vehicle in right away when other dealers said I had to wait a week. Very professional. Explained all service work done. More

Well done Staff was friendly, completed my service quickly and didn’t do more than was necessary and it was cheaper than expected. Calgary north star is way bet Staff was friendly, completed my service quickly and didn’t do more than was necessary and it was cheaper than expected. Calgary north star is way better than Fort McMurray. More

routine oil change check up I expressed a couple concerns during this regular oil chg service appointment. My vehicle was reviewed, parts ordered, a follow-up call to complete t I expressed a couple concerns during this regular oil chg service appointment. My vehicle was reviewed, parts ordered, a follow-up call to complete the repair was made, all within two weeks. Leanne, all the while explaining what was needed in each step of the process. Gold star to her. Clayton helped me address another issue quickly and proposed a resolution within a couple hours that was much to my satisfaction. Thanks for looking after me NorthStar Ford!! More

Excellent Customer Experience They solved the problem of my mini van's washer fluid not spraying and went ahead to conduct a comprehensive inspection to identify other repair serv They solved the problem of my mini van's washer fluid not spraying and went ahead to conduct a comprehensive inspection to identify other repair services required. Good value for money spent. Liane (Service Advisor) and Rob (Manager) were very helpful. More

Winter tires Kevin is the person I was talking with in service he really knows customer service. Had our winter tires changed in an hour for under $30 all In. Grea Kevin is the person I was talking with in service he really knows customer service. Had our winter tires changed in an hour for under $30 all In. Great coffee while we waited. Great job and thank you for the awesome service. More

Excellent service Friendly staff. Helped me to purchase a new vehicle perfect for the needs of my family. I am confident that our new vehicle was purchased at a fair pr Friendly staff. Helped me to purchase a new vehicle perfect for the needs of my family. I am confident that our new vehicle was purchased at a fair price and that my continued relationship with North Star Ford will be positive in terms of service on the future. More