Northstar Ford Calgary

Nice Folks Nice folks to deal with, very helpful and evidently well trained, seems always ready to offer assistance. I am looking at buying a Shelby (probably fr Nice folks to deal with, very helpful and evidently well trained, seems always ready to offer assistance. I am looking at buying a Shelby (probably from this same dealer) within a few months, and I'm glad I found a good crew that I can trust this new car with. Thanks, Mitch! More

Vehicle servicing I was very pleased with the professionalism and courtesy that I was shown. Nalen was very thorough in explaining everything that had to be done on my I was very pleased with the professionalism and courtesy that I was shown. Nalen was very thorough in explaining everything that had to be done on my car. I appreciated the call to let you know that the car was ready and the late pick up time. Also Shelly at service, really pleasant. More

Vehicle servicing I have always been satisfied and happy with the service at Northstar Ford. This time was the first time I had dealt with Fiona Rea. She is very Effi I have always been satisfied and happy with the service at Northstar Ford. This time was the first time I had dealt with Fiona Rea. She is very Efficient , Knowledgeable and Personable " A delight to talk with early in the morning ". A good experience and I was very satisfied. Donna. More

F350 Platinum Service Schedule The main reason I get my vehicles serviced at North Star Ford is the professionalism shown by Fiona Rea. She is always very compassionate and concerne The main reason I get my vehicles serviced at North Star Ford is the professionalism shown by Fiona Rea. She is always very compassionate and concerned that the customer is happy BEFORE leaving the Service area. Always bubbly and smiling. I've dealt with other North Star Service Techs and none compares to her personality and knowledge. Thank you. More

Service - Maintenance The service I received from Fiona is and has always been excellent. She is fast and extremely thorough. I appreciate her continuous smiles and good hu The service I received from Fiona is and has always been excellent. She is fast and extremely thorough. I appreciate her continuous smiles and good humour. I have always been greeted by Rob, Service Manager and really appreciate the interaction he has with the staff and clients. More

Good Experience This was a really positive experience. Brian was most accommodating with all our questions and we really appreciated the lack of high pressure sales t This was a really positive experience. Brian was most accommodating with all our questions and we really appreciated the lack of high pressure sales tactics. Francis was very helpful in describing our financing options, and the registration and plate service was awesome. Tanya was of great assistance when taking delivery of the vehicle even emailing me with information that wasn't readliy available at the time of pick-up. We will recommend Northstar Ford to our friends, and will certainly come back with any future needs. More

Purchased 2015 Mustang I'm very pleased with the service I received from Jason Suitor my sales person, as well as the great service I received after my purchase. Excellen I'm very pleased with the service I received from Jason Suitor my sales person, as well as the great service I received after my purchase. Excellent dealership to deal with. More

Expensive Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the part and the rest is labor. Lesson learned to not get repairs at a dealership as the mark up is outrageous. Very vague on the cost of repairs so that you ok them to do the work not realizing what you are getting yourself into. Would not of done the repair if someone would of told me total cost instead of approximates. The cost went from $380 to $600 very quickly especially when it takes two trips and almost two weeks to do and I get charged two fees of $30 for shop materials. Will not return and I will make sure that I let everyone I know that if you want fantastic customer service go to Ford but if you want any money left in your bank account go somewhere else. More

Efficent, responsive, helpful, honest Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outs Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outside was only acceptabe. More

NIce HUstle I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star is eager to please and personify customer service! Nice Hustle! More