Northstar Ford Calgary

As usual very efficient service!! Fiona is always great to work with. She goes above and beyond whenever I come in for service, including delivering my car personally to my place of w Fiona is always great to work with. She goes above and beyond whenever I come in for service, including delivering my car personally to my place of work nearby. She's always pleasant to deal with. More

Excellent, speedy service! I came in to the dealer after damaging a tire in the late afternoon. They had the new tire delivered and installed the very next day. Very friendl I came in to the dealer after damaging a tire in the late afternoon. They had the new tire delivered and installed the very next day. Very friendly, superb service. More

Routine maintenance - but extraordinary service! I actually look forward to having my vehicle serviced at Northstar Ford. From booking an appointment to picking it after they a finished, it is alwa I actually look forward to having my vehicle serviced at Northstar Ford. From booking an appointment to picking it after they a finished, it is always a pleasant and efficient experience. More

Oil change This is my first time bringing my car into Ford. I had an oil change, air filter replaced and tires rotated it was done quickly and was fairly reason This is my first time bringing my car into Ford. I had an oil change, air filter replaced and tires rotated it was done quickly and was fairly reasonable. I will be back. More

good service Pleasant reception and efficient handling of my problem (seatbelt driver seat) which was fixed after parts were received. I was offered ride home but Pleasant reception and efficient handling of my problem (seatbelt driver seat) which was fixed after parts were received. I was offered ride home but dealer is conveniently located near public tranportation. Car was ready within the promised time frame. Good work !! More

New F-150 purchase Nicole McGowan was very knowledgeable about trucks, very patient, very hospitable and was very pleasant to deal with. I would highly recommend her to Nicole McGowan was very knowledgeable about trucks, very patient, very hospitable and was very pleasant to deal with. I would highly recommend her to any potential customer. Nic Dalby and Tanya Letendre were also very informative to deal with. Tiffaney Hill was very informative about detailing and was also very helpful and pleasant to deal with. More

Service on my 2012 Ford Expedition Excellent work by Northstar service centre. 100,000 km service including brake flush, transmission fluid change, new plugs and oil change. Good work Excellent work by Northstar service centre. 100,000 km service including brake flush, transmission fluid change, new plugs and oil change. Good work and done in a timely manner. More

Scott on service desk I took my car in for maintenance service and dealt with Scott, he looked after everything and assured me there are no problems with my car for my upco I took my car in for maintenance service and dealt with Scott, he looked after everything and assured me there are no problems with my car for my upcoming trip. Very pleasant personality and I hope I can continue to deal with him on my return visits. I have dealt with Northstar Ford for about 10 years. More

New Escape Overall my experience at Northstar Ford was satisfactory. During the negotiation process they kept making mistakes regarding the amount of the employ Overall my experience at Northstar Ford was satisfactory. During the negotiation process they kept making mistakes regarding the amount of the employee discount promotion. In the end my discount went from $1,200 to $3,200. We kept going back and forth and they apologised and said they made a mistake so pay attention. Initially I was also told that my vehicle was in town and it would be delivered in a couple days so I made a deposit. Then I was told the end of the week. After 2 weeks I tried to reach a manager to see what was going on and I told them I wasn't sure what I wanted to do and like magic the car was then ready that same afternoon. I guess the squeaky wheel gets the grease. I should have squeaked earlier More

Really bad service The people don't lessen, they push for work not need it and not friendly at all, I told the attendant to not lock the door because the key doesn't wo The people don't lessen, they push for work not need it and not friendly at all, I told the attendant to not lock the door because the key doesn't work, he didn't lessen and lock the doors and when he told me about it, I said, I told you no to lock it, He got mad at me and told me that he will get it open but it will charge me over $100 for that, I told him to forget it, I call AMA and in no time they open it and no charge, by this time I had waited over 3 hours since I dropped my van and nothing got done but I got an ear full of abuse by that guy, so now I have to take my business elsewhere because I don't trust your service people, he was ruth and useless. Not even an apology. Not a good way to earn business. Thanks for nothing. More