Northstar Ford Calgary

Always perfect. Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly and caused no delays in my day. More

Brittany Above and beyond Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the wh Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the whole experience a joy. More

Service department Well organized department, efficient and helpful. Service adviser called promptly when additional repair items/issues were found upon doing the actual Well organized department, efficient and helpful. Service adviser called promptly when additional repair items/issues were found upon doing the actual work. Have brought all three of our Ford vehicles at various times (and will continue to) as all receive(d)the same quality servicing. My compliments on a well run department. More

Excellent work As soon as I walk in, Rob and the service advisors know who I am and are very friendly. They never make me wait and are always asking me if there is a As soon as I walk in, Rob and the service advisors know who I am and are very friendly. They never make me wait and are always asking me if there is anything they can do to enhance my experience. More

The Best Service I've Had At A Dealership Northstar Ford was very helpful and worked very hard to get my family into a new 2016 Ford Flex. I had tried to deal with other dealerships both close Northstar Ford was very helpful and worked very hard to get my family into a new 2016 Ford Flex. I had tried to deal with other dealerships both close to home in Medicine Hat, and as far away as Wataskiwin. The other dealerships either did not really want to deal with me, or I had to go through a lot of hoops and pay large amounts down. My credit rating is not good due to past financial problems, and this may have contributed to it. I have started to rebuild my credit and have changed to a different job which pays a great deal more then what I was getting paid when I ran into financial problems. This did not seem to matter to the other dealerships, but Northstar tried and got me approved after a lot of work on there part. Also there sales staff were excellent in finding me a vehicle that both fits my family needs and wants, as well as fitting my financial side. More

Different but good This was my first experience with a Ford service department, I recently purchased a Ford F150 with the service package. I was not impressed with not b This was my first experience with a Ford service department, I recently purchased a Ford F150 with the service package. I was not impressed with not being able to just drive in and get a service I have had many new vehicles many different makes and they all offer a drive in option for service. I was made to make an appointment for the next week which was very inconvenient, had I have known that not all Ford dealerships offered the drive in service option I might not have purchased, I guess I am stuck now. The experience and service at Northstar however was very good the staff are all very friendly and professional if I have to make appointments I will go there. However I think overall I will make the drive to the other Ford dealerships that have the drive in option. More

Great It was a easy and hassle free process. Everyone was very up front about things. I went in looking for some info and walked away with a gently used tru It was a easy and hassle free process. Everyone was very up front about things. I went in looking for some info and walked away with a gently used truck More