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Northstar Ford Calgary
Calgary, AB
2,676 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,676 reviews
November 01, 2016
Excellent Service, Again & Again. I've been going to this dealership for the last 3 years and have had nothing but good experiences. The work comes in on or below quote, and usually a I've been going to this dealership for the last 3 years and have had nothing but good experiences. The work comes in on or below quote, and usually ahead of schedule. Thanks again! More
by BLAKE.HRYCIW
Verified CustomerEmployees Worked With
Cassandra Walker
Helpful November 01, 2016
Lengthy Wait - Recommended for Now Based on Previous Service I have always had stellar service from Northstar as I usually deal with Fiona and she always asks when I need to have my truck back and it's always on I have always had stellar service from Northstar as I usually deal with Fiona and she always asks when I need to have my truck back and it's always on time. This time around, because I work very early in the morning, I did the overnight drop. I put on the envelope I needed it by 330pm and Mitch called to confirm all the details and I said I would be at the dealership by 400pm. I realize that it's not a guarantee but I was literally the last truck out of the service bay at 545pm ... it didn't appear that any consideration for my original ask for a time window was thought of. Looking to upgrade my truck to a 2017 in the next year, I sure hope that my next service is a bit better or I will look to another dealer. Mitch was overall very nice and apologized, but not an ideal experience. More
by derek_yyc
Employees Worked With
Mitch Coppieter
November 01, 2016
Above and Beyond The customer service was outstanding. Cassandra and Rob went above and beyond what they were required to do. As well they made me and my daughter feel The customer service was outstanding. Cassandra and Rob went above and beyond what they were required to do. As well they made me and my daughter feel welcome and comfortable from the moment we arrived. I wouldn't go any where else for service. More
by CMARSHALL17
October 31, 2016
Great Service Good service, Mitch got my truck out for me to use after some of the repairs were done and then booked it in again and was out in a day with the next Good service, Mitch got my truck out for me to use after some of the repairs were done and then booked it in again and was out in a day with the next appointment. but would be nice to have drive in appointments slots too More
by TROY.JOHANSON
Employees Worked With
Mitch Coppieter
October 31, 2016
not too bad Go all service done, no problems there, just little details that leave a touch of a sour taste. Asked to get my vehicle done by 3pm (allowing for 8 h Go all service done, no problems there, just little details that leave a touch of a sour taste. Asked to get my vehicle done by 3pm (allowing for 8 hours to do an oil change and bolt on snow tires) because I had to get kids from school. Sent me away thinking this should be fine, but the deadline was missed, and I had to make other arrangements. I left the shop with the impression they rushed through my job to get me on my way. The job sheet asked for old tires bagged and they were not, so I had to request and bag them myself. On the positive, they were courteous, didn't leave it a mess, and even drove it to the front door for me. Mitch is a good guy and easy to talk to - good front end guy. More
by customer18
Employees Worked With
Mitch Coppieter
October 31, 2016
Found the sneaky leak in my tire. I couldn't find the tire leak with soap and water. But Northstar ford did. Bead leak and a staple. Oil change too. Smooth shuttleserice. Quick attent I couldn't find the tire leak with soap and water. But Northstar ford did. Bead leak and a staple. Oil change too. Smooth shuttleserice. Quick attentionccin the service drivethrough. More
by D_LAUTERMILCH
Employees Worked With
Mitch Coppieter
October 31, 2016
Service was great Problem with brakes identified As well a problem with transfer case leak that would take longer time . Mitch was quick to o form. Advised us of speci Problem with brakes identified As well a problem with transfer case leak that would take longer time . Mitch was quick to o form. Advised us of special On brake flush which we took advantage of. Edge was soon due for service so had that accomplished as well. More
by DANDDARTHUR
Employees Worked With
Mitch Coppieter
October 31, 2016
Good friendly service Cassandra checked in my car & thoroughly explained the service my car was due for. I waited at the dealership with my dog. All staff had to give my Cassandra checked in my car & thoroughly explained the service my car was due for. I waited at the dealership with my dog. All staff had to give my dog a pet & were friendly. Cassandra explained what was done to my car. Good experience. Nathan, who sold me my car, greeted me and chatted for a short time. Was nice to be remembered. More
by JOANEMFM
Employees Worked With
Nathan Epp, Cassandra Walker
October 28, 2016
Great service From the moment I dropped my car off, Mitch was great. He had good recommendations and advice. I look forward to my next service. I would not hesitat From the moment I dropped my car off, Mitch was great. He had good recommendations and advice. I look forward to my next service. I would not hesitate to recommend this service centre. More
by Marc
Employees Worked With
Mitch Coppieter
October 27, 2016
Always perfect. Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly and caused no delays in my day. More
by J_VUKELIC
Employees Worked With
Cassandra Walker
