Maple Ridge Volkswagen

Have a wonderful experience on purchasing Beetle Classic 15 Mr. Keith Eastcott is a kind and well understand sales. I'm so happy with buying the car from him and wish that in near future to get another one. Mr Mr. Keith Eastcott is a kind and well understand sales. I'm so happy with buying the car from him and wish that in near future to get another one. Mr. Ben Si is a good finicial guy, who helps me on the cars and told me all details. Get to know the friends in Maple Ridge is improtant than ONLY to do the business. Mr. Keith Eastcott is that kind of person to do the good jobs. More

TDI Trade to TSI Excellent Service provided by Ben Rafaoui. Making the trade to a newer Volkswagen, Ben made the experience pretty easy. I switched from another d Excellent Service provided by Ben Rafaoui. Making the trade to a newer Volkswagen, Ben made the experience pretty easy. I switched from another dealership following a bad service experience to Maple Ridge VW. The staff have always been courteous, friendly and the service department is pleasure to deal with. More

Great experience!!! My wife and I had a great experience buying a car from Maple Ridge Volkswagen. We found the people assisting us to be friendly and knowledgeable of th My wife and I had a great experience buying a car from Maple Ridge Volkswagen. We found the people assisting us to be friendly and knowledgeable of their specific areas of service. We will encourage other people to explore buying a car from this dealership and will consider returning for future car purchases. More

Great experience!!! Dealt with Rob through the video email process and loved the person experience!! Very friendly and helpful!! I will recommend this dealer to others fo Dealt with Rob through the video email process and loved the person experience!! Very friendly and helpful!! I will recommend this dealer to others for sure. More

Dave was the best It was my first time buying a brand new car so wasn't sure about many things. Dave helped so much and made it so fun. Best experience ever! Would g It was my first time buying a brand new car so wasn't sure about many things. Dave helped so much and made it so fun. Best experience ever! Would go back there and refer others to him. Thanks!!! Love my car More

The best car buying experience to date. I have purchased many new cars over the years from Toyota, Mazda, BMW, Mercedes and I have to say my car buying experience with Maple Ridge Volkswagon I have purchased many new cars over the years from Toyota, Mazda, BMW, Mercedes and I have to say my car buying experience with Maple Ridge Volkswagon blew them away. We started with another Volkswagon dealer but could not get us what we wanted. We called Ben Rafaoui and he was easy to deal with and was prompt with answering our queries. We came in on the last day of the month and 1 hour before closing time. I was assuming I would be there for a couple hours and then have to come back the next day to finish up and pick up our car. However Ben was able to prepare everything upfront before we arrived and also prepared everything for Scott Rainone in finance. I always feel uncomfortable when walking into the finance office however Scott was awesome and very easy to deal with. He was quite informative of all the options we had for the car and I never felt any pressure. Scott had the insurance person all ready for us and he was also fantastic, and educated me on a couple things about my insurance I never knew about. We finished up with them and Ben had the car washed, plates on and ready to go. Showed us all the features of the car and set up our Bluetooth phone for us. I really want to thank Ben and Scott for taking the time to have everything done for us to drive home in a new car even though it was 10pm at night. It was my best car buying experience ever. More

Thanks for the easy and fast transition! Hands down best service I've had buying a new car. They go above and beyond to meet your needs! I would definitely recommend this Voltswagon dealer sh Hands down best service I've had buying a new car. They go above and beyond to meet your needs! I would definitely recommend this Voltswagon dealer ship to everyone. Thanks again... Loving the car! More

Fantastic customer service! My wife and I purchased a new Jetta from Maple Ridge VW yesterday. The customer service provided was second to none. As I am very busy, the sepcifics My wife and I purchased a new Jetta from Maple Ridge VW yesterday. The customer service provided was second to none. As I am very busy, the sepcifics of the deal were worked out mostly via email with our salesman David Procknow. He was amazingly accomodating on all of our needs and wants. We arrived at the dealership and were greeted by another salesman and reception, and not in that "chickenhawk" kind of way. They made us feel comfortable and we werent just a number. After meeting David in person, he went over the deal with us and it was exactly as descirbed and planned...NO SURPRISES! He went over the features of our car very in depth and knew the car inside and out. We then went to see Scott Rainone who again was EXCELLENT. He talked us through our financing and warranty options like we were talking to a friend. He didnt push anything on us, just explained the pros and cons, and let us decide. We ended up having bumper to bumper warranty for the 84 month term, for $3 extra a month. How can you say no to that? The girl they have doing insurance from Rand and Fowler was also awesome! The entire experience from start to finish was a pleasure and made this the easiest car deal I have ever done in my life. I would recommend this dealership and specifically David and Scott to all of my family and friends, hands down. Top notch customer service and no pressure. If I could give the review 6 stars, I would! More

Best car buying experience EVER! This dealership has provided us with the best car buying experience we could ask for. From the time of the first email to delivery we were treated ama This dealership has provided us with the best car buying experience we could ask for. From the time of the first email to delivery we were treated amazingly. Excellent communication from everyone we dealt with. David took the time to go over every detail in the car and explained how to use it all. I couldn't recommend this place enough. Will go back when it's time for a new car, and I wouldn't hesitate to send friends and family there. More

Ben goes above and beyond I had the best experience buying my new beetle from Ben! He is very personable, made me very comfortable and it felt like being with an old friend. He I had the best experience buying my new beetle from Ben! He is very personable, made me very comfortable and it felt like being with an old friend. He made sure that everything was perfect and exactly what I wanted. I couldn't have imagined that buying a car would be that easy, and it was because Ben personally handled everything and followed up on every question I asked with solid information. More