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Lexus of London

London, ON

4.9
3,610 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,610 reviews

June 04, 2016

awesome Great service and experience. I got the new Lexus NX from Jack, he has been so professional and helpful, explained all the information and details fo More

by 112 north center
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2016

Amazing First time I've been to Lexus of London and it won't be the last. Amazing staff they treat you like family. Prices are on key no hidden costs when I p More

by Jradiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Janusz
June 02, 2016

I was so pleased with my whole experience at this dealership I am so pleased with my car and my whole buying experience form Lexus of London. The salesperson Stephanie was fantastic. She was patient and very in More

by Lexus of London
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

Great service I bought a used Sienna with the service of Jack last month. He give me detailed information about this car and test it with me. The purchase process More

by Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

First class customer service Just leased another Lexus, this time the Lexus RX350. Stephanie, Stacey Da Silva and Teagan McCombs were professional, helpful and pleasant. I would More

by Carole Ann O'Connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

Friendly and efficient Great experience, friendly, efficient and knowledgeable staff. My cutesy car was ready for me. Great service. My car was ready when I was told it w More

by Maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Excellent service, price, salesman, and vehicles Was Looking to purchase a new vehicle, got all my info pricing and etc on the vehicle I was considering. Left me with loads of options and selections More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Excellent sales man I have never seen this awesome sales before I purchase my new car.save me a lot money, give me a lot of helpful information,and help me trade in my ol More

by Eric Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Buying our first Lexus Bought our first Lexus a 2016 RX350. We love it. Stephanie was with us from start to finish. I would definitely recommend this dealer, and Stephani More

by HeathersRX
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
May 28, 2016

"Out of the Box" We just purchased a used vehicle for Stephanie Shearsby and the gang at Lexus of London. Fantastic experience! Stephanie was very easy to talk to, lis More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey DaSilva, Joe Mazzella, Kylie Ellis
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