Langley Chrysler
Surrey, BC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
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Breaks things, rude staff First and formost the sales team is 100% great, but as soon as it goes to the service department it becomes a nightmare. - NO communication between First and formost the sales team is 100% great, but as soon as it goes to the service department it becomes a nightmare. - NO communication between staff - I received 5 calls from 5 different people wondering why my 2015 Jeep was there. All this for my soft top being unscrewed and put in the back seat... While my jeep was there they looked at my stereo as it was turning off and off randomly. They found nothing, but when I got my jeep back I noticed the service guy dug a screw driver into my dash, also bend the plastic surrounding my stereo...... I spoke to them about 10 times and again over 4 people because they did not want to fix something that they broke (my car has 1000 KMS on it) In the end it has been replaced BUT I had to forcefully push them to & get my sales person involved & service management. I would not take my car back to them ever again!!!!!! Buyer beware great sales, but don't take it here for service!!!!!!! More
Amazing service 5 star's We stopped into Langley Chrysler to look, we left with such a great deal we had to buy our new Jeep! Awesome & so Ontario happy. :) We stopped into Langley Chrysler to look, we left with such a great deal we had to buy our new Jeep! Awesome & so Ontario happy. :) More
Excellent as always I bought a 2015 Challenger a couple days ago. This was the 5th vehicle I've purchased at Langley Chrysler in the last 6 years, and its their consiste I bought a 2015 Challenger a couple days ago. This was the 5th vehicle I've purchased at Langley Chrysler in the last 6 years, and its their consistently high standard of Customer Service that keeps me coming back. My salesman Tommy Booth always listens to what I tell him it is I'm looking for and then strives to get me into a vehicle that is an exact match or as close as is possible. Everybody right from the top down treat you with the utmost professionalism and consideration. If there is an issue, they do what they have to do to make it right and keep the customer happy. I recommend Langley Chrysler any chance I get to and anybody I've sent in has had the same experience I've had. The team in the service department are top notch as well. Always a pleasant experience! More
Hit a Triple on the first pitch. This is the second car I have purchased from Tommy Booth. I drove the first (2002 Concorde) 250,000 KM. The dealership has always come through for m This is the second car I have purchased from Tommy Booth. I drove the first (2002 Concorde) 250,000 KM. The dealership has always come through for me, from sales to service. Tommy recognized me from halfway across the used car lot, and then found me exactly the car that would be acceptable to my wife. In other words, the right colour. I am like a little boy in my 2014 Chrysler 300C in Cherry Red. In other words, lots of WOW factor. More
Found a good fit Kevin and the rest of the team at Langley Chrysler patiently helped me to find the perfect fit and price for my needs. It was a long day and they were Kevin and the rest of the team at Langley Chrysler patiently helped me to find the perfect fit and price for my needs. It was a long day and they were low-pressure and understanding. He went out of his way to find me the perfect truck that would tick all the boxes on my extensive wish-list. I'll be coming back for the next one. More
The perfect Fit for me. I would like to say that my salesman Rich Forman is the Best he listens to my needs and concerns and goes out of his way to find what is the best for I would like to say that my salesman Rich Forman is the Best he listens to my needs and concerns and goes out of his way to find what is the best for me. This dealership is the best service i have ever had and right from the sales to finance to parts i have been with the dealership for 7 years approx. If you are a woman and have not felt comfortable purchasing a vehicle then please come and talk to Rich Forman see what he can do for you. You will be surprised at his calm caring professional approach to helping find the best fit for you new or used vehicle. I promise you won't be disappointed. I am a local person with genuine feedback to help you find the dealership that cares for its customers. More
"A great purchasing experience" Rich Forman acted as my salesman. I appreciated his sincerity and caring attitude....which continued after I purchased my vehicle in January whenever Rich Forman acted as my salesman. I appreciated his sincerity and caring attitude....which continued after I purchased my vehicle in January whenever I had questions. Thumbs up! More
Thanks again ! Nils and the team at Langley Chrysler made purchasing our vehicle painless. The process was quick, efficient, and there were no surprises. Nils in Nils and the team at Langley Chrysler made purchasing our vehicle painless. The process was quick, efficient, and there were no surprises. Nils in particular was outstanding as he kept every commitment that was made. He even phoned me a week after the deal was complete to let me know that the floor mats we had ordered were in. That is just all around great customer service in an industry not known for it. Thanks again Nils and Langley Chrysler. More
Friendly, Helpful and a pleasure to deal with I have purchased my second vehicle from Rich at Langley Chrysler and can only say how professional and helpful Rich was throughout. Nothing was too m I have purchased my second vehicle from Rich at Langley Chrysler and can only say how professional and helpful Rich was throughout. Nothing was too much trouble and all my expectations were surpassed. Would definitely highly reccommend Rich and the Team at Langley Chrysler. More
Thanks for the Ram Thanks to Matt, Steve, and Tiffany for all the help for me getting my truck I have been looking for thanks guys. One of a kind truck of mine. Thanks to Matt, Steve, and Tiffany for all the help for me getting my truck I have been looking for thanks guys. One of a kind truck of mine. More