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Langley Chrysler
Surrey, BC
564 Reviews
In 1971, the Trotman family opened our flagship store, Langley Chrysler. Today, over 40 years later, Langley Chrysler remains family-owned-and-operated as a member of the Trotman Auto Group. With Brad Trotman at the helm, Langley has become one of Canada's largest and fastest growing Chrysler dealerships.
Our customers are our business. At Langley Chrysler, we focus on the customer experience to make your time with us as comfortable and convenient as possible. We go above and beyond standard dealership amenities; we have two massage chairs, a popcorn machine, a full coffee and tea corner, and a kids' play center to keep young ones busy.
At Langley Chrysler, we're committed to a better community. Every month, staff members attend our Monthly Jeans Day luncheon to support donations for the Langley Memorial Hospital.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
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Showing 564 reviews
Helpful March 30, 2023
Took my Ram 1500 to this dealership to do warranty work and this is what there have done and when I said what is this ? Ed Braconnier the service manger and Joanne Callender service advisor said seens I di and this is what there have done and when I said what is this ? Ed Braconnier the service manger and Joanne Callender service advisor said seens I didn't buy the truck from them there won't do anything else , I called Chrysler Canada and reported this issue and there are looking after me very well, if that was the case why did there even do the work at first place and when I wanted to talk to General manager Anthony Wiseman there told me that he is aware with the issue , all my trucks was serviced by them , very rude people , don't recommend anyone to this dealership More
by don
Employees Worked With
Ed Braconnier service manger , Joanne Callender Service Advisor ,Anthony Wiseman GM
February 17, 2023
Very helpful salesmani had used him previously when i went back to dealership looked for him again the financing staff were also very helpful with my trade in everything was done in a quick and proffesio went back to dealership looked for him again the financing staff were also very helpful with my trade in everything was done in a quick and proffesional way More
by alandingwall
February 02, 2023
Great People Great Service and follow up! A sense of confidence that they will deliver to your expectations! A sense of confidence that they will deliver to your expectations! More
by brucehallen
January 24, 2023
Very poor experience. Took a month and a complaint with FCA to finish deal and getting accessories as promised. Be very cautious in dealing with Trotman Langley Chrysler Took a month and a complaint with FCA to finish deal and getting accessories as promised. Be very cautious in dealing with Trotman Langley Chrysler. More
by giancarlombriglio1975
January 05, 2023
Will never take my vehicle to the service department at Langley Chrysler. My daughters vehicle had an engine light on for six full days was told To drop it off. When they turn on the vehicle apparently the Langley Chrysler. My daughters vehicle had an engine light on for six full days was told To drop it off. When they turn on the vehicle apparently the engine light wasn’t on. But they still checked it and charged her $250 and didn’t bother telling her that the engine light didn’t come on. Will never go there for service again, it’s not about customer service it’s all about the money. Buying cars there for the last 20 years and still don’t get nothing for free. We will be going elsewhere for service. More
by Anna
Employees Worked With
Service
December 14, 2022
Appalling service. Dropped off at 10.30 for an oil change, went back at 12.30 not been touched. How long are you supposed to sit there waiting for a simple oil change. Dropped off at 10.30 for an oil change, went back at 12.30 not been touched. How long are you supposed to sit there waiting for a simple oil change. Mr Lube Here we come More
by themitcheners
Employees Worked With
None
November 01, 2022
Three years ago I walked in and bought a 2016 ram 1500 now I walked in and bought a brand new ram 1503 years later they remembered me and they even remembered I would like my coffee amazing service I’m pr now I walked in and bought a brand new ram 1503 years later they remembered me and they even remembered I would like my coffee amazing service I’m pretty sure I’ll be lifelong customer More
by Grant
