Langley Chrysler

Friendly reliable service We purchased a used Mazda MX5. We noticed as we took possession that a warning light came on indicating a problem with the O2 sensor. The dealer agr We purchased a used Mazda MX5. We noticed as we took possession that a warning light came on indicating a problem with the O2 sensor. The dealer agreed to pay for the replacement of this even though it was not specifically covered by the three-month drive-train warranty that comes with each purchase, since it should have been caught beforehand. Otherwise, we are very pleased with the car and with the courteous, friendly, accommodating service we received. More

Happy Nils and every staff member at Chrysler made are experience buying happy. Well informed fiancing department and insurance people. Girfts were an extra Nils and every staff member at Chrysler made are experience buying happy. Well informed fiancing department and insurance people. Girfts were an extra bonus. When I came back to go over the outside as it rained the day we bought. No problem everyone was more than happy to help out. Helped me get new custom mats that I love. We haven’t bought new in many years. However we will be back and recommend anyone we know looking!! More

"To hug a car salesman?" We have nothing but good to say with our experience at Langley Chrysler, using online services, telephone, texting and in person. Our initial contact We have nothing but good to say with our experience at Langley Chrysler, using online services, telephone, texting and in person. Our initial contact was with Taylor, who gave us excellent direction. We finished our experience with Harpreet, who treated us professionally but also like family. Who would believe that you could hug a car salesman but that is how welcoming Harpreet was. The thoughtful gift, a quality juicer was unexpected but a wonderful surprise to our family. The vehicle? Not a Chrysler brand but a beautiful import perfectly presented in as new condition, completely detailed and with a 'full' tank of gas.The drive back home to our interior mountain town was exciting and enjoyable, with full expectations of a long and happy relationship with our newly acquired ride. Bottomline, we had a wonderful experience with the staff of Langley Chrysler and would jump at the opportunity to do business with and recommend them to others who are looking for a quality new or used vehicle. More

Poor customer service extremely poor customer service for 3 separate warranty issues. No courtesy car and shuttle doesn't drive out of Langley so had to take days off work extremely poor customer service for 3 separate warranty issues. No courtesy car and shuttle doesn't drive out of Langley so had to take days off work each time. I sat at the dealership for 2 hours each time waiting for the shuttle to arrive to bring me back home. Every time I have had an issue, I get put on hold and never get a call back. Every time I go into the service department I am completely ignored by everyone while waiting minimum 20 minutes. after finally talking to them about the issue, it takes even longer for them to get organized and figure out what they are going to do. Any time I have had to go in, I can count on being there for hours just waiting around for proper service. My rad leaked which I learned is apparently very common in several 2014 jeeps but they would not warranty it because the basic warranty was slightly over even though a rad should never leak at only 57,000 kms. Very poor service. I'd rather pay someone else to fix a problem even if it's still under warranty just to avoid the bad customer service headache and avoid having more cheap parts installed. More

Above and Beyond! I can't say enough about how well we were treated by the team at Langley Chrysler! Top-notch customer service. They truly did go above and beyond to e I can't say enough about how well we were treated by the team at Langley Chrysler! Top-notch customer service. They truly did go above and beyond to ensure we got the car we wanted, and at the best possible rate. They can expect repeat business from us. We are extremely happy customers :) More

Great service above and beyond Had great experience with Jen, she went above and beyond to get me what i wanted, when I came!in for my regular service she offered me a loaner vehicl Had great experience with Jen, she went above and beyond to get me what i wanted, when I came!in for my regular service she offered me a loaner vehicle to drive while i waited really great service More

Exceptional service The service at Langley Chrysler was exceptional . Not only did they make buying a car easy , you felt welcomed and not pressured . Great vibe with thi The service at Langley Chrysler was exceptional . Not only did they make buying a car easy , you felt welcomed and not pressured . Great vibe with things to keep Kids busy , there was pizza and great music playing in the dealership. Thank you Steve Gorrill , Tyler page . Also Taylor who contacted us promptly to have our car serviced More

Thank you Langley Chrysler Langley Chrysler is our go-to place for vehicles. This is our 3rd vehicle with them and they have never failed taking care of our family's needs. Than Langley Chrysler is our go-to place for vehicles. This is our 3rd vehicle with them and they have never failed taking care of our family's needs. Thank you to their wonderful team! More

Service Department - Not great with Customer Service Outcome is still pending, so my rating could improve, but so far they "fixed" my vehicle without solving the problem. They seem unconcerned about ans Outcome is still pending, so my rating could improve, but so far they "fixed" my vehicle without solving the problem. They seem unconcerned about answering my questions(they already have my money) and spoke to me in a very condescending manner. I moved my service to Langley Chrysler because of all the great reviews. I think that was a mistake. More

It was good I have yet to receive my license plate bracket so I can mount my from license plate. ETA? The lady in the service department was great at quoting me I have yet to receive my license plate bracket so I can mount my from license plate. ETA? The lady in the service department was great at quoting me a lift for my Jeep. I'll be back to get this installed. Your finance lady also did good job. I'm sure enjoying my new Jeep. More