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Lakewood Chevrolet
Edmonton, AB
2,326 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 11:00 AM - 4:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,326 reviews
July 11, 2017
Fast and easy Walked in looking, walked out happy maybe an hour later with a new purchase. Everyone we dealt with was pleasant and welcoming. Made the stressful dec Walked in looking, walked out happy maybe an hour later with a new purchase. Everyone we dealt with was pleasant and welcoming. Made the stressful decision to buy a newer vehicle quite simple to make. Thanks Carmen! More
by Lynis
Helpful July 11, 2017
Excellent Friendly Service. James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my veh James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my vehicle back here for service. Had my vehicle at another dealership and they did not seem interested in doing the repairs, just giving me the run around. More
by vibes don5156
Employees Worked With
July 10, 2017
Unnecessary Service Performed and Rectified I have previously had good experiences at this dealership, but this time I left feeling very unsettled. On a Wednesday evening, a series of warning li I have previously had good experiences at this dealership, but this time I left feeling very unsettled. On a Wednesday evening, a series of warning lights came on my vehicle. I called first thing Thursday morning and was able to get it in that day, which I was quite impressed with as I was anxious about the warnings. I arrived at the shop early, so was a bit groggy - the service rep asked me about all of the warning lights and noted them all, but then mentioned that he didn't have a note that I had gotten my fuel filter replaced. I mentioned I thought I may have had it done in Calgary as I was living there recently, so it may not be in his records. I couldn't recall exactly, again, as it was quite early and I had rushed to come in after waking up, so he asked if he could put it on the work order and if I was okay with the price. I said the cost doesn't bother me as long as it needed to get done, so I expected that this would be checked before being done. I picked my car up on Friday, met with a very expensive bill for the oil and fuel filter change - I had an event to get to so paid, and went on my way. I noticed that my fuel filter screen had not been reset, and was still at 84%. This felt odd to me, as it should have been much lower if the service was necessary or 100% if the crew had reset it. I then checked my paperwork at home, and, as I suspected, had gotten the filter replaced in Calgary in February. This does not sit well with me at all, as I don't have the budget for unnecessary service right now. I would expect more diligence in checking if the vehicle actually required an expensive service before it was done. I initially left a negative review to express my frustration and disappointment, and someone very shortly after got in touch with me to apologize and rectify the situation. I appreciate that I will be getting a credit for this charge. More
by vriendt2
July 07, 2017
Chevy Sonic Excellent service, hassle free. Staff was friendly and curtious, answered all questions I had about my vehicle and purchasing it. Would return here fo Excellent service, hassle free. Staff was friendly and curtious, answered all questions I had about my vehicle and purchasing it. Would return here for future vehicle purchases. More
by Thomas
July 06, 2017
2917 equinox The sales people were excellent to deal with and very helpful. Everything was ready on the agreed time for us to pick up the new vehicle. Thank you Se The sales people were excellent to deal with and very helpful. Everything was ready on the agreed time for us to pick up the new vehicle. Thank you Sean and Jim Bell More
by Elnora
July 06, 2017
Amazing & Fast Service!!! We were in Edmonton for a Vacation when our SUV Equinox encountered some shaking and stalling problems, we knew we had an extended warranty so all we We were in Edmonton for a Vacation when our SUV Equinox encountered some shaking and stalling problems, we knew we had an extended warranty so all we have to do is find a GM dealership to help us. Fortunately, Google led us at LAKEWOOD which we couldn't have been thankful for because they took care of us FAST & Efficiently! We could t be any happier with the service and we moved on with our day and to makes things even better, they got our vehicle fixed the SAME DAY! THANK YOU GUYS SO MUCH! Wonderful Service & Amazing Staff ??????😃 More
by Jsyl
Employees Worked With
Erika Hygard
July 05, 2017
Very Thoughtful I took kids with me to change a tire because kids on summer holiday. James was very thoughtful. He showed me where my vehicle was parked after the ser I took kids with me to change a tire because kids on summer holiday. James was very thoughtful. He showed me where my vehicle was parked after the service. Really appreciate. More
by Cyn
Employees Worked With
July 05, 2017
Finding my 2017 Silverado Finding my 2017 Silverado Lakewood has a deep inventory of in stock vehicles. Steven was very helpful in finding out what my needs and wants were Finding my 2017 Silverado Lakewood has a deep inventory of in stock vehicles. Steven was very helpful in finding out what my needs and wants were so he could narrow the field. Turns out Lakewood did not have the vehicle in the colour I wanted, but went on the internet to find my unit in the colour I wanted. Lakewood was able to get all the prep work done in short order after they had procured my vehicle. On the number side of the equation, Lakewood treated me very fairly on my trade-in. It helped that all m servicing was done at Lakewood More
by deal me in
July 04, 2017
Friendly and Helpful! What a fantastic group of people. Everyone I dealt with at Chevy went above and beyond to make sure I was completely satisfied and getting the best de What a fantastic group of people. Everyone I dealt with at Chevy went above and beyond to make sure I was completely satisfied and getting the best deal I possibly could. There's a reason Lakewood Chevy is the only dealership I'll shop at! More
by Halley Corrigal
Employees Worked With
Jim Bell, Vince Morrison, Sean Simon, Tammy Gordashko
July 04, 2017
Service - 2015 Corvette Z06- Battery Issue I always use a battery tender when the Z06 is not being driven. I've used the vehicle everyday for the last couple weeks. Today I go out. Cannot ge I always use a battery tender when the Z06 is not being driven. I've used the vehicle everyday for the last couple weeks. Today I go out. Cannot get into car. (dead battery). Phoned Ericka at the Lakewood Chevy. She gave me the GM Roadside Assistance phone number. Flatdeck was called to haul the car to the dealership. When the guy got to my place, we boosted the car to see if it would start (it did). Phoned Erika - she said to bring the car down for a diagnostic check (this is about 1:30 in the afternoon). She told me that she couldn't promise the car would be looked at today, but it would be kept in the shop overnight if the work could not be done. Anyways, she phoned back by 4pm. Load diagnostics were done, and battery was replaced on warranty. FANTASTIC SERVICE ! Above and beyond what is expected from dealerships. Highly recommend talking to Erika - she is always pleasant to deal with. More
by Darwin
Employees Worked With
Erika Hygard
