Had a horrible experience at a west side dealership and found Lakewood Chevrolet to be the top rated dealer in Edmonton on Google. Visited Sean after receiving a great vehicle quote, which beat out the "offer" I received from the other. The staff at Lakewood were very hospitable; as soon as we walked in the door, we were greeted with smiles and offered coffee and were just made to feel welcome. You can tell everyone is happy to be there and to assist you.
There were no problems at all with the sale process and the staff were informative and accommodating. This was my first time purchasing a new vehicle and they made it stress free.
I recommend Lakewood for anyone looking to get a new vehicle.
"Above & Beyond"
- M Labrecque
The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff excelled in making me feel like a human being walking into the shop rather than "more money" walking into the shop. Erika went above and beyond to help me with the servicing of my vehicle. My two year old son was with me and their customer service was phenomenal - to the point that before we even left the dealership my son was asking where the shuttle driver, Floyd, was and that he wanted to go visit him some more!
Sales agent, finace , and manager were very accommodating and friendly. Answered all queries too. I'm comfortable with the deal. Truck in good condition too.