Kia West Edmonton

Beware of your trade in value I got the worst trade in value for my 2006 sorento. I cant wait to see what they sell it for.I asked the salesman if he would supply me with a spare k I got the worst trade in value for my 2006 sorento. I cant wait to see what they sell it for.I asked the salesman if he would supply me with a spare key for the 2011 I purchased, God knows when he will get back to me.I like my new sorento ,but when it comes time to trade up I will definitely avoid this dealership Buyer Beware More

Buy your car here but dont go for service here. My wife and i bought our kia in 2013. We love our Soul. But when we take it in for service we consistently get it back dirty. The last two instances h My wife and i bought our kia in 2013. We love our Soul. But when we take it in for service we consistently get it back dirty. The last two instances happened when we took it in for the recall for brackets in the headliner and then a service 3. When we got it back after the headliner service there were greasy fingerprints on the pillars and PRY MARKS on the clips and pillars! And they gave it back to us like that! When we took it back and told them, they cleaned the inside and ordered the parts to replace the parts with pry marks. It took a month and a half for them to come in. So we take it in to have it fixed up and tell them its due for a service 3 so might as well do that at the same time. Well this time the weather stripping that needed to be removed to replace the parts was not put back properly and there were more greasy/dirty figerprints than ever. I dont know who they have working in the back but they will not be touching my Kia again. I will go to another Kia dealer for my service from now on. Severely Frustrated, Peter Haiden More

Tire issues. I do not own a kia but from word of mouth I decided to take my car in for new tires. I had a issue with all of them deflating. when buying new tires I I do not own a kia but from word of mouth I decided to take my car in for new tires. I had a issue with all of them deflating. when buying new tires I was taken into the back and shown what was wrong with the tires. Everyone In the service department was very nice and super helpful. after shopping around kia had the best price for tires I was looking for. I will be a returning customer and I am very Pleased with the effort Everyone in the service department went through to make sure I left happy and educated. More

superb customer service I have bought three cars so far from this dealership and each time I had a wonderful service. For me when you get there ask for Jay as he is the rea I have bought three cars so far from this dealership and each time I had a wonderful service. For me when you get there ask for Jay as he is the reason why I keep going there. He know his job and take pride in it More

Once Again Awesome Service Went to the dealership to trade in our 2 Kias for 2 New ones (2015 forte Koup and 2015 Sorrento), Jay was our salesman and he was awesome and knows ev Went to the dealership to trade in our 2 Kias for 2 New ones (2015 forte Koup and 2015 Sorrento), Jay was our salesman and he was awesome and knows everything about the cars, our family has now bought 6 cars from this dealership due to how they treat you right from picking a car out to the outstanding service department. This dealership is second to none in Edmonton More

Amazing! My husband and I were shopping for a new vehicle the one we had was written off after we hit a deer. As soon as we drove on the lot Saturday Dec 27th My husband and I were shopping for a new vehicle the one we had was written off after we hit a deer. As soon as we drove on the lot Saturday Dec 27th Peter our salesman came out said come on it out of the cold let me help you. We walked in and soon after he drove a KIA Sportage into the showroom for us to have a look,warmed it up we took it for a drive and loved it. We went see our Tarah in finance and also had a wonderful experience, it was easy,fast and shortly after we received an email saying we were approved and the Sportage would be ready Monday at 5. We arrived Monday at 5 on Dec 29 signed the final paper and our salesman Peter had installed Deer Whistles on the Sportage so thoughtful the next day he called to see how the Sportage was. My husband and I haven't stopped talking about the great service we recieved from start to finish. More

Very Satisfied! I just wanted to take this opportunity to tell you how much of a professional and pleasurable experience I received from both Jay Sokal and Scott I just wanted to take this opportunity to tell you how much of a professional and pleasurable experience I received from both Jay Sokal and Scott Cloman on my recent purchase of a previously owned vehicle at your dealership. This appreciation also needs to be extended to your credit department and a few of the other sales staff that although I was not their customer, helped to make me feel welcome and appreciated as a customer of their dealership. Jay went out of his way to accommodate me with what I was looking for in a used vehicle, price that I could afford, lowest mileage possible and the best condition for the price that I was willing to pay. For a young man he showed great professionalism and maturity beyond his years and I will not hesitate to recommend him and your dealership to anyone that I know that is looking for either a new or used vehicle in the future. More

Thumbs Up!! Very satisfied, excellent service We bought a new 2015 Kia Forte from West Edmonton Kia and our salesman was Jay who was an amazing, very patient, professional and helpful to us throug We bought a new 2015 Kia Forte from West Edmonton Kia and our salesman was Jay who was an amazing, very patient, professional and helpful to us through out the process even though we did give him hard time as we were first time buyer and came in with our budget but he was great to give us the best deal. Everyone was helpful and patient with us and went out of their way just to make sure that we were comfortable with each step. Will definitely refer to everyone looking to purchase a vehicle as am in love with my new car and could not be happier. Thanks West Edmonton Kia for the great customer service you provided. More