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Family Hyundai
Tinley Park, IL
8,697 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,697 reviews
April 27, 2024
Service was excellent. Volin in the service department was absolutely fantastic. Answering all the questions I had for him Volin in the service department was absolutely fantastic. Answering all the questions I had for him More
by beg647
Verified CustomerEmployees Worked With
Helpful April 26, 2024
Very clean and respectful. It took about a hour or so for the oil change. It took about a hour or so for the oil change. More
by JMBECK81
Employees Worked With
April 26, 2024
Family members are the best people I have ever met. I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. Th I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. The service is amazing and I don’t have to wait long either. More
by OTISDUNSON
Employees Worked With
April 25, 2024
My 7500 mile warranty check up went quite well, the rep was excellent. However, less than 3 days after this service with nearly no miles driven the vehicle would not start. The ignition button activated, b was excellent. However, less than 3 days after this service with nearly no miles driven the vehicle would not start. The ignition button activated, but then nothing except a message that there was a problem with the starting system… which was obvious since the car had not started, would not go into a drive gear and the steering wheel power assist did not come on. Whether something bad happened at the service center or not I can not say, but the situation was “suggestive”. Then they could not get me in for service for at least 2 weeks, so I chose to have my vehicle with less than 8000 miles towed to a dealership closer to my home. They, too, were busy and have not provided me with an update on when/if it has even been evaluated yet. They did give me a loaner, as the problem is quite likely under warranty service. More
by dbaileylfi
Employees Worked With
Other Employees :
Joana (I believe) in service was 5 stars+
April 25, 2024
Enjoyed my initial visit. Came home with a beautiful Tucson which has been trouble free since then. Love the free oil and checkups Came home with a beautiful Tucson which has been trouble free since then. Love the free oil and checkups More
by Jmccaquinn
Employees Worked With
April 24, 2024
It was very nice and helpful to me by getting me financed with no money down with no money down More
by LENACONNER677
Employees Worked With
April 23, 2024
Happy with my purchase and the time that Maurice took to show me all the bells and whistles on my new baby! show me all the bells and whistles on my new baby! More
by JANBARANEK
April 22, 2024
The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us there they always take care of us make sure that our car is maintained well Bryan always takes care of us More
by GOG1007587
Employees Worked With
Other Employees :
Brian
April 21, 2024
Work was performed as promised. Not very many amenities for customers while they are waiting. Not very many amenities for customers while they are waiting. More
by PIERSONDAVID
Employees Worked With
April 21, 2024
Have always been so satisfied with the service I receive. Everyone seems very kind and knowledgeable. This is my third Hyundai and have always used their service department. Everyone seems very kind and knowledgeable. This is my third Hyundai and have always used their service department. More
by b_hyland
Employees Worked With
