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Family Ford of Enfield - Service Center
Enfield, CT
1,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,150 Reviews of Family Ford of Enfield - Service Center
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April 30, 2024
The service was very efficient. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. More
by Jrw285
Verified Customer
Helpful April 29, 2024
Service agent was very courteous and all work done as scheduled I will continue to use your service scheduled I will continue to use your service More
by KOSTCT
Employees Worked With
April 27, 2024
Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle didn’t check the whole vehicle More
by paulmike1973
April 27, 2024
I only continue my car service at ford because of my trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the s trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the services are done. I do wish ford offered better promotion offers and coupons for the bigger services. More
by JNET
Employees Worked With
April 23, 2024
GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Agnes, all great. Also this time was with Jay Delgado and he was great too! More
by Mike
April 21, 2024
Excellent Every visit has been a pleasurable experience from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the right name for the dealership More
by CHGADDY101
Employees Worked With
April 21, 2024
Very easy time dealing with the service department. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. More
by Stan.fijalkowski
April 21, 2024
Called with a dead battery on a new F150 with under 4,000 miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. More
by bob.sorel
Employees Worked With
