Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Worst experience buying a new vehicle I purchased a brand new 2015 Dodge ram 3500. It took several weeks for the vehicle to come in. After the vehicle was on the lot it took several more d I purchased a brand new 2015 Dodge ram 3500. It took several weeks for the vehicle to come in. After the vehicle was on the lot it took several more days for them to notify me that I was able to pick this vehicle up. Immediately after pickup the signal lights went out as well as parking lights and the sun roof sounded liked it wouldn't close. I noticed my salesman. After assuring me he would get this dealt with immediately I did not hear from him for two days. I've had the truck back three time since to have the sun roof dealt with and it is still not fixed. Not only would I never buy a vehicle here again, the service centre is absolutely crap. More
Excellent Customer Service I recently took my Chrysler Town and Country Van in for servicing and I received absolutely stellar customer service from Ahmed (the Service Advisor). I recently took my Chrysler Town and Country Van in for servicing and I received absolutely stellar customer service from Ahmed (the Service Advisor). Thank you to Ahmed and the Team and Courtesy Chrysler for all of your great help and work. More
Too Many "oops" sorry I didn't explain that to you! Go over everything at this dealership over and over again BEFORE you sign anything!!! Make sure everything you say is written down and you have a copy Go over everything at this dealership over and over again BEFORE you sign anything!!! Make sure everything you say is written down and you have a copy of it. Do not even sign anything until you are in the finance office going over the final numbers its amazing how they change it up After repeating my price over and over again the number that I was willing to pay saying ALL IN except taxes I found out that They " misunderstood" that I wanted side rails. An added 699.00 for a protection package that I was not told about, yes it was on the sheet but the Sales Manager had his hand over it circling the monthly payments over and over again( Which I was not interested in! I wanted overall price . I was given 500.00 voucher from a guy there from head office . I specifically said to him I wanted to use for 3M only to find out that I could only use a part of it for. To apologize for so many misunderstandings they give me a cover " at dealer cost " only to find out later they gave me the cover at cost but charged me full price to install it. Won't be back here again Colin and Candace were great and if they were at a different dealership I would buy from them again. More
this dealership is friendly This is the best exsperience I have ever had in buying a vehicle. They made sure everything was done to my satisfaction, my next vehicle will be bough This is the best exsperience I have ever had in buying a vehicle. They made sure everything was done to my satisfaction, my next vehicle will be bought here, used or new. Other dealerships could take a lesson from these folks. Thank you More
New jeep owner I was buying my first vehicle and Craig, David and Scott were fantastic! They were so helpful they found me a jeep in my price range, with so many opt I was buying my first vehicle and Craig, David and Scott were fantastic! They were so helpful they found me a jeep in my price range, with so many options. The customer service was incredible. I highly recommend dealing with these 3 when buying your vehicle! I'm in love with my 2012 jeep wrangler Sahara. Keep up the fantastic work! More
Great service, helpful staff upfront and honest We tried several dealerships , some demanded deposits for vehicles we didn't want, others had minimal or lacking customer service and deceptive practi We tried several dealerships , some demanded deposits for vehicles we didn't want, others had minimal or lacking customer service and deceptive practices ( like quoting the biweekly price as a monthly ) and so on. We were very pleased with their service and courtesy ( they certainly suit their namesake ) and we will definitely recommend them to friends and family. More
2016 Grand caravan purchase Brett was a good guy and very helpful, I would recommend him to my friends and co-workers. He knew what I was looking for. The rest of the staff wer Brett was a good guy and very helpful, I would recommend him to my friends and co-workers. He knew what I was looking for. The rest of the staff were friendly and very professional. Was not waiting around for a hour just to see a dealer that was great. More
Jeep Ive Always Wanted They worked hard to get me the vehicle I wanted. Working to fit my budget and get me more vehicle then I originally considered. Maria was friendly They worked hard to get me the vehicle I wanted. Working to fit my budget and get me more vehicle then I originally considered. Maria was friendly and easy to work with. Got me the Jeep Wrangler I've always wanted and will want for years. Very happy with my purchase. More
Very Happy I just bought a new Ram 1500. Nick in sales was was great to work with. He treated my like a person and took time to answer all of my questions. There I just bought a new Ram 1500. Nick in sales was was great to work with. He treated my like a person and took time to answer all of my questions. There was no sales pressure or tricks to sell me a truck I was unsure about. I had been to other Chrysler/Dodge/Ram dealerships in Calgary and this was by far the better run Dealership. More
Another Happy Customer!!! After reviewing a couple of different models and through three different dealerships, I decided to go with Courtesy Chrysler, as I had bought a vehicl After reviewing a couple of different models and through three different dealerships, I decided to go with Courtesy Chrysler, as I had bought a vehicle from there before. My first point of contact was Glenn "Bud" Selig and we hit it off right from the beginning. Ultimately, after about a week of discussions with Glenn and Kris (Laughton), I decided to go with a 2016 Jeep Cherokee Trailhawk. This is a fun ride. I smile every time I get into this vehicle and the service between Kris and Glenn has been very professional and I look forward to further dealings with Courtesy and especially, Glenn and Kris. Keep up the great work!!! More