Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
1,923 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,923 reviews
Verified Customer
Helpful May 04, 2024
Service team was professional and flexible, even though I showed up to my appointment early. showed up to my appointment early. More
by BRIBEIRO0
May 02, 2024
The rating would be 5 stars, if it were not for the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the car that we originally selected at Colonial's superb web site. Although Josh answered all of our questions he had the annoying habit of, apparently, dealing with several potential buyers at the same time. This large number of buyers does attest to this dealer's, and its brand's, popularity but dilutes the attention paid to any individual customer, including to us. The finance person we dealt with, John Mancini, was competent, pleasant and singularly attentive. In summary, our buying experience was such that we gladly will return to Colonial. More
by richardlacroix
May 02, 2024
Colonial always makes it easy with any work that needs to be done on the VW's we have. Great service and tech/mechanic team! be done on the VW's we have. Great service and tech/mechanic team! More
by barros
Employees Worked With
May 02, 2024
The minute I walked in Steve really heard and met all my needs the best. needs the best. More
by YESI
May 01, 2024
I dropped off the car to fix two manufacturer recall issues. Frank and the entire team are very friendly and professional. The service took less than 2 hours. I would highly recommend them to anyone. issues. Frank and the entire team are very friendly and professional. The service took less than 2 hours. I would highly recommend them to anyone. More
by jamesjyu
Employees Worked With
April 30, 2024
Had a great time with Steve. We made it happened; very patient and kind man. We made it happened; very patient and kind man. More
by Jacques.nicolas73
Employees Worked With
April 30, 2024
The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More
by rarodriguez
April 30, 2024
Prices are egregious. Service was fine but I won’t go back anymore given I can go elsewhere for half the cost with the same result. Service was fine but I won’t go back anymore given I can go elsewhere for half the cost with the same result. More
by MJMURRAY85
Employees Worked With
Chris
