Budds' Chevrolet Cadillac Buick GMC

Courteous, professional and helpful Buying used was unexpectedly low stress, low pressure. Boundary talked too fast and in retrospect we didn't have time to make a thought through decisi Buying used was unexpectedly low stress, low pressure. Boundary talked too fast and in retrospect we didn't have time to make a thought through decision on buying the extended warranty. Chris Cheevers was first class to deal with. More

Rockin the Cadi - Bye Bye BMW At first, I was hesitant about giving up my BMW and took quite the flack from family and friends when I told them I liked the Cadillac. It is the bes At first, I was hesitant about giving up my BMW and took quite the flack from family and friends when I told them I liked the Cadillac. It is the best decision I have made in a vehicle. I love my Cadillac ATS but what finalized the purchase was Cameron Ernst. Cameron made us so relaxed and took us through each and every step of the sale before, during, and AFTER which many other dealerships could learn from! Cameron's commitment to customer knowledge and satisfaction went above and beyond his duty. I will be sure to refer anyone I can to him without a moment's hesitation. Lastly, I want to also thank Craig Taylor for taking the time to introduce himself without us even committing to anything and Bounsay Osylaphet who was extremely funny and down to earth, when it came time to finance. To each and every one of you gentlemen, THANK YOU, you are a true testament of CLASS!!!! Sincerely, Stella Carmichael More

The best and easy car experince that I have ever made. I had apportionment to meet with Chris at 9 am , I get there at 8:45 to spend time at the lot by myself, 9 am sharp MR Cheevers came to the lot and I had apportionment to meet with Chris at 9 am , I get there at 8:45 to spend time at the lot by myself, 9 am sharp MR Cheevers came to the lot and introduce himself and asked if I was Sal. Even thought I know what car I was buying, MR Cheevers made the whole experience pleasurable and he was very accommodating to all my stupid question about the car when it comes to the new technology , I even asked him if he can fax my new car info to my insurance company , in less than a minute he get it done with a smile and this what I called a very outstanding customer service. More

They "get me" I walked into Budd's Cadillac dealership to look at the Cadillac SRV promotional pricing advertised. Not sure if I could afford the Cadi with the feat I walked into Budd's Cadillac dealership to look at the Cadillac SRV promotional pricing advertised. Not sure if I could afford the Cadi with the features I wanted, I initially didn't want to go into a deep dive sales cycle. The front desk introduced me to Basil, a true gentlemen of a sales rep. I described the key featrures I wanted and my budget. Basil cut to the chase. He presented the SRX, its features and described the unique service and On-Star benefits. Then, he quickly ran some high level numbers and I realized the Cadi was definatlety at the top of my list. And I looked at almost every brand. I made a decision and paid my deposit faster than the time it took just to get a price at most other dealerships / brands. There were three other brands that offered the features and budget I looked for, but the sales reps did not inspire confidence in the way Basil did. Basil is a fantastic commuicator and has an authentic dsposition. Basil moved the process forward introducing me to Rob, the Business Manager who finalized the paperwork and offered some great protection plans and options. Rob was efficient and went through all of my end-of-lease options. He explained how the finances work with each option the pros and cons relevant to my current and future lifestyle changes. Rob know's is stuff and takes the time to educate his customers!! The lease was signed, and the follow up paperwork for insurance was sent the next day. This entire process was informative and speedy...no hasstles! At the end of the paperwork process we ran into a very dissapointing snag. Another couple looking at the exact same vehicle completed their sale minutes before I did. Basil and Rob engaged another sales or business manager, Jason. Jason, very friendly and knowledgeable with a spring in his step went out to the lot and found another car with the exact same features and price. The colur was dark blue instead of black, however the dark blue looks great. Basil and Rob revised the paperwork for the new VIN number, plated the car and I was able to pick it up the next day. The delivery process was excellent! Basil presented the car, polished , ready and waiting indoors. Basil gave me a tour of the service area and explained all the appointment setting options. He even offerd to book my service appointments simply by calling him directly! Then, he went through all of the tech features and vehicle operating funtions. He even dialed up On Star to activate my account. In fact, before I even went in to pick up the car, Basil sent me an On Star Link for account registration and app download. A senior sales manager Craig, came into Basil's office to introduce himself to me and welcome me as a new Budd's customer. He provided his contact information and offered an open door to support if needed in the future. Craig demonstrated a welecomed extra level of customer appreciation and support. Every touchpoint at Budd's was excellent. It's clear their primary focus is the Customer Experience from front desk, to sales, busness managers and service. Everyone is an absolute pleasure to deal with. Bottom line- The team at Budd's Cadillac are great communicators who listen to customers needs and respond On-Point! I'll be back soon to replace the other car in my driveway when that lease is up. Thank you Team Budd's! Stan More

Amazing Experience Bill provided the best experience I have had in purchasing a vehicle. He provided the information in a manner that was pleasant and easy to understan Bill provided the best experience I have had in purchasing a vehicle. He provided the information in a manner that was pleasant and easy to understand :) I was confident that this was the right person to sell me a vehicle. More

Quality an Care Picked up a used Vehicle at Budds'. The Salesman Farid was incredibly knowledgeable friendly and professional.Had a few minor issues I wanted looked a Picked up a used Vehicle at Budds'. The Salesman Farid was incredibly knowledgeable friendly and professional.Had a few minor issues I wanted looked at for Certification and everything was done with mechanical professionalism. Also had a minor issue after purchase and arrangements were made immediately to have the situation rectified. I would highly recommend Budds' Chevrolet to anybody in the market for a new or used car A very satisfied customer......B. Crouch More

Jason Corrigan took great care with our car repairs. Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks More

Easy to get what you looking .. I am please to walk in to this dealer to buy a car.They are listening and understand no aggressive push. Comfortable, relax and very professional. I am please to walk in to this dealer to buy a car.They are listening and understand no aggressive push. Comfortable, relax and very professional. More

Excellent Service to my Cadillac We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arrang We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arranged and the job was completed earlier that predicted. Thanks! More

Fantastic service every time!! I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil change. I told Jim I was about to go on a road trip and wanted to make sure everything was ok. Jim made sure that everything was checked out by the technician. There were a couple of problems that he explained thoroughly and provided the options. There were a couple of price options on the parts. He gave me practical advice based on the age of the mini van and his knowledge of the quality of the parts. More