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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,463 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,463 reviews
August 26, 2017
Farid's The Man Learned of Budd's very competitive pricing through a third party so contacted the dealership. My sales contact was Farid Bunni and I can't say enough Learned of Budd's very competitive pricing through a third party so contacted the dealership. My sales contact was Farid Bunni and I can't say enough good things about him. He was professional, thorough, knowledgeable, friendly and accessible. We did the deal and he spent over an hour with me setting up all the gadgets and programs for my new XT5. In my experience, very few sales folks would spend the time Farid did in making me a happy customer. This was five star treatment all the way! More
by Shatz
Helpful August 24, 2017
Good experience to get Cadillac Good experience in dealing with Basil and happy with the pricing for Cadillac XT5. They are just small glitches as the intended car color is not mater Good experience in dealing with Basil and happy with the pricing for Cadillac XT5. They are just small glitches as the intended car color is not materialized and some administration issue. However Basil keep on working them so in the end all are resolved. Would love to deal with Basil again More
by santama
Employees Worked With
August 24, 2017
So happy with my car! Chris and Rob were both very helpful and knowledgeable. Couldn't have asked for a better experience with leasing my first car. Such excellent customer Chris and Rob were both very helpful and knowledgeable. Couldn't have asked for a better experience with leasing my first car. Such excellent customer service that made my final decision so easy to make. 10/10 :) More
by shavonce
August 24, 2017
My dream car! You know those times you meet someone and you feel like you've known them forever? Well, that was the experience with Tom! Courteous, attentive, zero You know those times you meet someone and you feel like you've known them forever? Well, that was the experience with Tom! Courteous, attentive, zero pressure, just wonderful! Owning a Cadillac has been my dream forever, and to have the entire process live up to my highest expectations, leaves me speechless. Thank you, also, to Robert for making this "my" purchase alone. Sincerely, Milan ps I look forward to a wedding invite ;). More
by Nada
August 23, 2017
Happy with my car I would have rated the dealership higher, but then before I even left the lot I noticed a few scratches on the vehicle that wasn't taken care of. I un I would have rated the dealership higher, but then before I even left the lot I noticed a few scratches on the vehicle that wasn't taken care of. I understand the car was used, but the scratches were not noted on any report, and were not brought to my attention beforehand. Despite that, I am still happy with my vehicle. Budds' Chevrolet had the best prices on the market for the car of my interest. More
by Braeden
August 21, 2017
Excellent Customer Service Experience!!! Great experience buying our Cadillac. The staff are very knowledgeable and friendly. Signing all the paper works are easy and ready. Looking forward t Great experience buying our Cadillac. The staff are very knowledgeable and friendly. Signing all the paper works are easy and ready. Looking forward to buys our next car soon! More
by Chie008
August 21, 2017
Great customer service experience Cameron has been phenomenal to deal with during my purchase of a 2017 Cadillac XT5. In every interaction, from then initial call right through the de Cameron has been phenomenal to deal with during my purchase of a 2017 Cadillac XT5. In every interaction, from then initial call right through the delivery of the vehicle, Cameron, was professional, prompt and helpful and was able to give me a great deal on a vehicle I now thoroughly enjoy. Despite some hiccups with getting a trailer hitch installed after vehicle delivery, Cameron and Juan from the service team went above and beyond to have the issue resolved and ensure positive customer experience – well done guys and thank you! More
by Yarek R
August 18, 2017
Amazing Human Beings Rear to Find.with excellent service. I will start by amazing polite, knowledgeable ,sales person Mr.Basil Silas who is very helpful,and nice advisor juan,passing by amazing Jennifer in s I will start by amazing polite, knowledgeable ,sales person Mr.Basil Silas who is very helpful,and nice advisor juan,passing by amazing Jennifer in service desk,and a beautiful smile chris in front desk of service end by Amazing prompt, accurate,cleaver always smile Mr Shan service manager who will give you full care like it is his own care .it was my pleasure to deal with you guys may god bless you all. More
by cadillac
August 16, 2017
horrible experience I am from the est coast of Québec, and I searched on auto trader for a vehicue, the one I found the most to my liking happened to be at Budds. i had t I am from the est coast of Québec, and I searched on auto trader for a vehicue, the one I found the most to my liking happened to be at Budds. i had tried a couple times to put a deposit on the vehicule to reserve it but was refused. I had also lined up a friend from Burlington to stop by to check it out for me as i am so far away i need to take an airplane to get to Oakville and purchase the vehicule. That being said i would only make one trip, which is why i was relying on my friend to go over the vehicule for me. At 10:30am on th 15th i was notified that the vehicule was indeed available, but on the 16th at 8:00 am when i searched online, the vehicule was no longer available, after inquiring, i received confirmation that it has been sold. VERY disapointed in the service, was looking foward to purchasing that vehicule. I guess i will take my business elsewhere! More
by Rob Bolger
Employees Worked With
Jennifer Peaker, Beverly Watt
August 15, 2017
Best Experience with dealers I have been dealt with quite some dealers, and found that Budd's is simply the best. Mr. Basil is extremely knowledgeable with selling cars, he's pati I have been dealt with quite some dealers, and found that Budd's is simply the best. Mr. Basil is extremely knowledgeable with selling cars, he's patient and willing to answer all the questions you ever had. This is the second Cadi SUV I've leased from Mr. Basil. I heard even some clients from thunder bay would come to him in order to find a good deal. I would come again for my next lease. More
by YY
Employees Worked With
