Beck Toyota - Service Center

Quick and easy, in and out. Setup the appointment, went in at assigned time. Waited for 30 minutes after checking in and all was done. Quickly, efficiently, professionally and g Setup the appointment, went in at assigned time. Waited for 30 minutes after checking in and all was done. Quickly, efficiently, professionally and good work. From the service person, to the mechanic, to paying my bill, all those who helped me were courteous and professional. Reason we have bought 4 vehicles from Beck Toyota!!! More

Kathi shuttled me from Beck service location to my home. She went above and beyond offering information and insight into the Beck family and her positive experiences. She was extremely pleasant and helpful She went above and beyond offering information and insight into the Beck family and her positive experiences. She was extremely pleasant and helpful as well as professional. JF 03/19/2024 More

Beck Toyota has always been friendly and helpful. On a recent routine service visit, Melissa Richey, the technician who greeted me when I arrived, was courteous and helpful. She checked me in eff On a recent routine service visit, Melissa Richey, the technician who greeted me when I arrived, was courteous and helpful. She checked me in efficiently and explained the details of the services to be done and the time expected for those to be completed. After the work was finished (within the time frame I was given), she clearly reviewed the results of the multipoint inspection. Thanks for all of your help to keep me on the road! More

I was traveling from South Carolina to Indy for a few days for a funeral. Monday morning several dash warning lights came on. Andrew was very kind and worked me in for diagnostic testing. After thorough days for a funeral. Monday morning several dash warning lights came on. Andrew was very kind and worked me in for diagnostic testing. After thorough testing it was determined that my car was safe to drive back to SC. The warning lights were reset. Needless to say this was a very stressful time for me and Andrew Ford relieved a major stressor first thing Monday morning. Thanks Andrew Richard L. Hinchman, M.D. More

I was actually there for service to my 2013 Tundra , but saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He ha saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He had seen it there previuos, but was quick to find me the information and show it to me. I called the next day and him to let me know it was detailed, he did, I drove it and ended up buying it . He was helpful the whole way. More

Absolute worst service department. If I make an appointment for a specific repair, take my day to drive to the dealership, and when I get there you say “we can’t help you because we do If I make an appointment for a specific repair, take my day to drive to the dealership, and when I get there you say “we can’t help you because we don’t have a body shop”, I find that pretty offensive and an absolute waste of my time. Being told that a part on my vehicle “doesn’t just break” (newsflash: it broke) and that I’m probably paying out of pocket for a fully warrantied car is the peak of ridiculous. I can’t believe I paid for an extended warranty that they can’t even cover. Also, a quick Google search on this issue will reveal hundreds of other RAV4 owners with the same broken hatch issue. I'm not sure how this isn't Toyota's problem, but it's not mine as the customer who paid for the warranty. Apparently, it all depends on if some larger Toyota entity will approve the repair and give Beck their cut of the money. Why did I pay thousands of dollars in extended warranty coverage for me to care if Beck gets their money back from Toyota? That is an inter-company issue, not the customer’s problem, stand behind your product. Reading other poor reviews it seems most of them stem from the service department. Funny enough, I couldn’t agree more. Someone needs to check this department, you guys are throwing away business due to poor handling of returning customers. I would be open to talk to somebody in charge of the entire facility and share more of this experience I’m currently having. More

Thank you for everything and thanks to my dealer everything went well. I hope we can work together in the future. everything went well. I hope we can work together in the future. More

We purchased our vehicle in 2020 from them. It was easy and so smooth. We decided to try service a bit closer to home. Big mistake. We gladly drive the additional 30 minutes to continue working It was easy and so smooth. We decided to try service a bit closer to home. Big mistake. We gladly drive the additional 30 minutes to continue working with the truly excellent people at Beck. We had our service appointment this week. As always, top notch people and service. In and out quickly. No obnoxious sales pitches trying to get me to buy things that aren't needed yet. We have, and will continue to recommend Beck Toyota. More

The people at Beck are always on their game courtesy and respect is #1 with these guys. I was having my 08n Tundra serviced when Dave Kellar informed me of an available 2023 Tundra LTD in stock .... the r respect is #1 with these guys. I was having my 08n Tundra serviced when Dave Kellar informed me of an available 2023 Tundra LTD in stock .... the rest is history Thanks Dave! More

I brought my car in for an oil change, and, as usual, the check-in staff person, Melissa, was prompt, efficient and friendly. Service was rendered quickly and the check out cashier was very helpful re: a pur check-in staff person, Melissa, was prompt, efficient and friendly. Service was rendered quickly and the check out cashier was very helpful re: a purchase for some touch-up paint. More