Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Dealership
Write a review

Barrie Ford - Service Centre

Barrie, ON

4.7
147 Reviews
Call Service Center (705) 737-2310

147 Reviews of Barrie Ford - Service Centre

Sort by
March 20, 2024

Service team is fantastic! Always willing to help out! Organizing and scheduling is on point More

by dougan.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon from the service dept, 5/5
Report | Print
Helpful
March 19, 2024

Vehicle alway ready on time , very fast service and I'm happy with the service More

by len-osburne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Report | Print
Helpful
March 06, 2024

Professional, caring, ensure client is fully aware of the condition and nature of the service More

by daisy-cn_wee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
February 14, 2024

Friendly and accurate service personnel, Kim Wakefield. was very helpful and friendly. All work done with time frame given. More

by mrjrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wakefield
Report | Print
Feb 14, 2024 -

Barrie Ford responded

Thank you for your positive feedback! We're delighted to hear that Kim provided friendly and accurate service, ensuring all work was completed within the given timeframe. Dominic Lazzaro, Managing Partner

Feb 14, 2024 -

Barrie Ford responded

.

Helpful
January 18, 2024

Overall sales is amazing. Had several large bumps with service department. I don’t recommend service at dealer at this time. More

by Bruce Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Barrie Ford responded

Bruce, We appreciate your feedback and are glad to hear about your positive experience with our sales team. However, we're truly sorry to hear about the challenges you encountered with our service department. We take customer satisfaction seriously and will address these issues promptly to ensure a smoother and more satisfactory experience for all our customers in the future. Thank you for bringing this to our attention. Please reach out to me directly to further discuss at 705.737.2310x1850 or dlazzaro@barrieford.com Dominic Lazzaro, Managing Partner.

Helpful
January 12, 2024

Jennifer was great to deal with and had my issue quickly resolved. Would definitely recommend this dealership More

by Rorser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mann
Report | Print
Jan 13, 2024 -

Barrie Ford responded

Thank you so much for taking the time to share your positive experience with Jennifer at our dealership! We're thrilled to hear that she provided excellent service and efficiently resolved your issue. Customer satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future! Dominic Lazzaro, Managing Partner

Helpful
November 04, 2023

It is nice to have service people be polite and courteous. My service work did not take as long as I thought it might. More

by Peachy
Recommend Dealer
Yes
Employees Worked With
Megan Bayes
Report | Print
Nov 10, 2023 -

Barrie Ford responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our service team's politeness and courtesy made a positive impression on you. Dominic Lazzaro, Managing Partner

Helpful 2
October 26, 2023

Fantastic Service advisors. Great sales team and clean friendly environment. Miss the days of valet driver service though. More

by Bruce Parsons
Recommend Dealer
Yes
Employees Worked With
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Wakefield
Report | Print
Nov 03, 2023 -

Barrie Ford responded

Thank you for taking the time to leave a review! We're delighted to hear that you had a fantastic experience with our service advisors and sales team. Your kind words are greatly appreciated. We understand your sentiment about missing the valet driver service, and we now have Uber available for pick up and drop off. Please mention you would like pick up and drop off when booking your next appointment and our team will be able to arrange for you. Dominic Lazzaro, Managing Partner

Helpful
October 25, 2023

Kim was great! ! Explained the service process in easy to understand terms and was very personable and established a trust relationship with me which reduced any an More

by johncringle
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Wakefield
Report | Print
Nov 03, 2023 -

Barrie Ford responded

It's fantastic that Kim was able to make the service process easy to understand and establish a trust relationship with you. We understand that a little reassurance can go a long way in reducing any anxiety associated with vehicle service. Our responsiveness to your concerns and prompt resolution speaks to our commitment to our Guest's Satisfaction. Thank you for choosing our dealership for your automotive needs, and we look forward to serving you again in the future. If you have any more feedback or suggestions, please don't hesitate to let us know. We're here to make your experience the best it can be. Dominic Lazzaro, Managing Partner

Helpful
October 25, 2023

Excellent, accomodating, caring, respectful, knowledgeable, honest, fair, know the business, timely, passionate, listen, and provides the best service. More

by Nancy Mendonca
Recommend Dealer
Yes
Employees Worked With
Brian Mackey
Report | Print
Nov 03, 2023 -

Barrie Ford responded

Nancy, Thank you so much for taking the time to leave such a glowing review of our dealership! We are absolutely thrilled to hear about your positive experience with us. Your kind words mean a lot to our team, and it's wonderful to know that we were able to meet your expectations in so many ways. Dominic Lazzaro, Managing Partner

Nov 03, 2023 -

Barrie Ford responded

We're thrilled to hear about your positive experience at our dealership!

Helpful
1
2
...
15