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BMW Markham

Markham, ON

4.7
539 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 539 reviews

May 25, 2024

When I came the BMO Markham, they gave me Very good service and Mandarin service. More

by enetemporium
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

BMW Markham responded

We're thrilled to hear about your positive experience at BMW Markham! Providing excellent service and accommodating Mandarin service is something we take great pride in. Thank you for sharing your feedback with us. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!

May 25, 2024

The service of BMW Markham is very good and sales Nick Zhang is very helpful. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zhang
May 27, 2024 -

BMW Markham responded

Chris, thank you for your kind words! We're delighted to hear that you had a positive experience with us at BMW Markham. Providing excellent service is our priority, and we're glad Nick was able to assist you effectively. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support!

May 18, 2024

Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues. More

by Ermanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

Ermanno, Thank you for the 5-stars! We appreciate the kind recommendation and look forward to working with you again in the future at BMW Markham!

May 17, 2024

Need to improve handling customer satisfaction. Customer’s time is very important. Some of the customers are working people, they need to spend their time to bring their vehicle to service on their More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kennard Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

Jay, we appreciate your feedback and understand the importance of timely service. We're always looking for ways to improve our customer experience and will certainly take your comments into consideration. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

May 17, 2024

Absolutely amazing Experience with Jack and manager. They were really patience gave me best advice and a amazing deal on my 2023 330ix absolutely live the car. Thanks guys will come back to jack for ano More

by ftousif.ft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

We're delighted to know you had an amazing experience with our team at BMW Markham and that they were able to provide the best advice for your purchase. Enjoy your 2023 330ix, it's a fantastic car! We look forward to seeing you again in the future.

May 15, 2024

I had my third BMW from this dealership . I have been very happy about their services . They are very professional and helpful .I definitely recommend this dealership . More

by afson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dal Ferro
May 15, 2024 -

BMW Markham responded

Afson, we're so pleased to know you've had a great experience with us at BMW Markham. We appreciate your loyalty and recommendation! Enjoy your third BMW!

May 13, 2024

What’s wrong with this xxxx dealership? Every time I book my vehicle in for service, I get a call /text from someone in sales trying to sell me a new car! STOP! I already bring my vehicle t More

by Bigvee-TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mac Shen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

BMW Markham responded

I understand your frustration, and I apologize for the inconvenience caused by the sales outreach during your service appointments. Our aim is to provide a seamless and hassle-free experience for our customers. I'll ensure that your feedback is passed along to the appropriate department to prevent such occurrences in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

May 11, 2024

Jimmy is the BEST in the game! Seamless transaction from top to bottom & start to finish. The man knows what he’s doing and is incredibly gifted & talented at it. Would recommend t More

by Medals
Recommend Dealer
Yes
Employees Worked With
Jimmy K. - ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
May 13, 2024 -

BMW Markham responded

We're delighted to know that Jimmy provided a seamless transaction for you at BMW Markham. It's great to see such positive feedback about our team, and we appreciate the recommendation!

May 09, 2024

I’ve bought 2 BMW from them and it looks like I’m going to buy another very soon. More

by josephpaolini69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 09, 2024 -

BMW Markham responded

Thank you for your loyalty, Joseph! We're delighted to hear that you've had such positive experiences with us at BMW Markham and that you're considering purchasing another vehicle from us soon. We strive to provide exceptional service and ensure that every customer leaves satisfied. If there's anything we can assist you with or if you have any questions about your upcoming purchase, please don't hesitate to reach out. We look forward to welcoming you back soon!

April 30, 2024

Left my car for repair on Apr 9th, no date of pick up, just keep telling me tomorrow and tomorrow, no car for 10 days, no loaner, no reply until I had to borrow someone's car to go in person to the worksh More

by maka910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

BMW Markham responded

We're deeply sorry to hear about your frustrating experience at BMW Markham. Providing prompt and reliable service is our priority, and we understand your disappointment with the handling of your car repair. We take your feedback seriously and would like to investigate this matter further to ensure it's addressed appropriately. Please reach out to us directly with more details so we can understand the specifics of your situation and work to resolve it to your satisfaction. Your satisfaction is important to us, and we're committed to improving our service based on your feedback. Best, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

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