Audi Kitchener-Waterloo

Great purchase! I have bought many cars but this Q5 is my first Audi. By a large measure the best car-buying experience I have had. We had just about decided on a Q5 I have bought many cars but this Q5 is my first Audi. By a large measure the best car-buying experience I have had. We had just about decided on a Q5 when we entered the dealership, but Conrad listened to our requirements and we put together the perfect combination of features. There was no up-sell, and when sales staff are attentive, natural and not pushy, it makes a world of difference to the experience. We also got a very fair trade on our previous SUV. Conrad was great at keeping us in the loop and responding to emails during the brief wait we had for delivery. Post delivery interaction with Conrad has been great and attention to detail impressive. Very happy. More

I Love My SQ5! I had the opportunity to purchase my new Audi from Conrad and cannot say enough great things about how well he took care of me. Conrad was the ultimat I had the opportunity to purchase my new Audi from Conrad and cannot say enough great things about how well he took care of me. Conrad was the ultimate business pro. He followed up consistently with me throughout the process and ensured that every one of my needs was met. I would HIGHLY recommend Conrad for your next Audi purchasing decision. Not to mention that this truck is absolutely the most incredible vehicle I have ever driven or owned! More

Positive Purchase Experience with Conrad and Colleagues It took us a while to select, order and purchase our new Q5 and Conrad was helpful and patient throughout the process. We never felt pressured. Conrad It took us a while to select, order and purchase our new Q5 and Conrad was helpful and patient throughout the process. We never felt pressured. Conrad answered all our questions and seemed genuinely interested in ensuring that we were comfortable with the process and happy with the end result. Delivery of the car was also well managed. We were picked up at home and the Q5 was nicely prepped and ready when we arrived at the dealership. If our experience is a reflection of the culture at Crosby then I compliment Conrad and the Crosby team and look forward to purchasing our next vehicle there. More

Salesperson made all the difference!!! We visited different Audi dealerships looking to purchase a new Audi Q5. When we ended up in Kitchener at Crosby Audi we were approached by Conrad. We visited different Audi dealerships looking to purchase a new Audi Q5. When we ended up in Kitchener at Crosby Audi we were approached by Conrad. We expressed our needs and requirements while Conrad listened very patiently. We felt very comfortable with him, he was very knowledgeable, friendly and honest. He also seemed very interested to meet our needs. Thank you Conrad for such a great purchase experience. We look forward to purchase our next vehicle there and hope to have a repeated experience! More

The Sales Person Made my Experience a Positive One!!!! I cannot say enough about this young man. When it comes to buying cars I am set in my ways. I had purchased a VW from Crosby’s for my son and now wa I cannot say enough about this young man. When it comes to buying cars I am set in my ways. I had purchased a VW from Crosby’s for my son and now was looking to buy an Audi for my wife. I met with Conrad and Told him what I was looking for. I told Conrad that if we didn't make a deal in 45 minutes I was walking. I set out what I wanted and had a price set for myself. In less that 45 minutes I was signing my sales contract. Conrad listens to the customer and delivers what he/she wants. I never got any sales pitches or up sales from him. I found him to be honest, courteous and completely up front with me. I have recommended friends and family to him. I am looking forward to moving into an Audi when my current lease is up. I will only deal with Conrad!!! I offer my highest recommendation for Conrad!!!! ST More

Great Car Buying Experience. We recently started to shop for a replacement CUV/SUV needed to tow a small boat. After narrowing the list to 2 different brands/models we started to We recently started to shop for a replacement CUV/SUV needed to tow a small boat. After narrowing the list to 2 different brands/models we started to focus our research on the Audi Q5. We contacted a few dealers. Conrad was definitely easy to deal with. He was able to quickly provide us with what was needed to be able to make our decision. The entire buying experience was quick and simple. There were no games or attempts to oversell. Everything that was discussed did happen as promised. This has been one of the best car buying experience to date. Thanks Conrad. More

Great Experience with Taylor Moffitt! We recently purchased an Audi Q5 and had an outstanding experience with Taylor Moffitt. When we arrived at the dealership, he approached us in a prof We recently purchased an Audi Q5 and had an outstanding experience with Taylor Moffitt. When we arrived at the dealership, he approached us in a professional manner and provided us with the options that best suited our needs. Being able to take the Q5 on a test drive with Taylor was also beneficial, and, it is, what sold us on the car. He is very knowledgeable about the Audi product, which made us feel comfortable in making our decision. Taylor took the time and went out of his way to explain our financing options very thoroughly. We appreciate his customer service expertise. The whole sales process was great with Taylor, and we are really enjoying our new Q5! We would definitely recommend Taylor to anyone looking to purchase an Audi at Crosby. More

Enjoyable Experience Jaclyn was very professional and patient with regard to our questions, needs and comfort level. We would definitely recommend this dealership to our Jaclyn was very professional and patient with regard to our questions, needs and comfort level. We would definitely recommend this dealership to our friends and family. More

Amazing experience! I bought a new A3 this summer and I'm just getting around to writing this review now. I have to say that Jaclyn made this experience very easy and en I bought a new A3 this summer and I'm just getting around to writing this review now. I have to say that Jaclyn made this experience very easy and enjoyable for me. She was always going out of her way to help me and share her knowledge. The customer service and expertise is second to none I'm sure! I would recommend her to anyone looking to buy an Audi ! More