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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,457 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,457 reviews
June 30, 2016
Excellent Service We have been dealing with this dealership for years and have had several cars from the Budd family. Chris Cheevers has handled our last 2 transactions We have been dealing with this dealership for years and have had several cars from the Budd family. Chris Cheevers has handled our last 2 transactions and he is very professional and helpful. Bounsay is amazing and a big support when it comes to customer service they are the best. More
by Patricia
Helpful June 29, 2016
Excellent Service I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis I have been a customer at Budds (formerly Kerr Cadillac) for over 20 years and have always received excellent service for my vehicles. Shane Maginnis, the Service Manager is terrifc, amazing customer service skills and makes you feel like a special customer. The other service reps have also been great. Brenda More
by Brenda T.
June 29, 2016
Great Service and Staff Took my car in and was looked as right away. Staff very friendly in person and over the phone. The issue I had was fixed and was wonderfully surpr Took my car in and was looked as right away. Staff very friendly in person and over the phone. The issue I had was fixed and was wonderfully surprised when told no charge as was under warranty. Shuttle service was great. I love how they clean your vehicle before you return. Thank you Budds for quick service. Shirley More
by Very Happy Customer
Employees Worked With
The lady at the customer service desk in the service area , Jim Treen
June 28, 2016
New car buying made easy We were looking to replace an Audi A4. The Cadillac ATS fit the bill. Farid and the team at Budds made the decision easy. Great pricing compared to th We were looking to replace an Audi A4. The Cadillac ATS fit the bill. Farid and the team at Budds made the decision easy. Great pricing compared to the competion More
by Newby
June 28, 2016
Fast In, Fast Out, No Charge The engine light was on, so I made an appt. They took the car right away, and found the problem (a part completely unknown to me), which was under wa The engine light was on, so I made an appt. They took the car right away, and found the problem (a part completely unknown to me), which was under warranty. In, out, car washed, less than an hour. Perfect. More
by BusyGuy
Employees Worked With
June 27, 2016
Looks after her customer Brenda was great.....there was some miscommunication on what I needed vs what was completed. Long story short, she made it right, and restored my fait Brenda was great.....there was some miscommunication on what I needed vs what was completed. Long story short, she made it right, and restored my faith in service at a dealership. Many thanks Brenda. More
by Huckfinn
Employees Worked With
Brenda Driscoll
June 27, 2016
New car and great service! This is my third vehicle purchase with Budds and I'm never disappointed. Kathryn was an excellent and engaging sales rep who listened to my needs. Ja This is my third vehicle purchase with Budds and I'm never disappointed. Kathryn was an excellent and engaging sales rep who listened to my needs. Jason went out of his way to thank me personally for my purchase and installed my two car seats in a flash :) Love my new Encore and the treatment I receive at Budds. I wasn't sure if there was a vehicle in the current line up that I was interested in, but a test drive in the Encore quickly had me convinced! Thank you Kathryn for introducing me to the Buick...it's not my "grandpa's car". More
by Dawnylane
June 25, 2016
very pleased with my visit. The staff were great ! Especially the mechanic . Very knowledgable and helpful. I left feeling glad I had taken my car to Budds. I will return for sur The staff were great ! Especially the mechanic . Very knowledgable and helpful. I left feeling glad I had taken my car to Budds. I will return for sure. More
by Upsguy
Employees Worked With
Other Employees :
Not sure if his name is Gary or Kerry 5 star tech, Kim Irving
June 25, 2016
A Great place to have your car serviced I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who I have been going to Budds' to get my cars serviced for a number of years now. Without fail, I receive a warm welcome from a most courteous staff who will go to any length to ensure my total service satisfaction. A special note of thanks to Juan, Jason and Shane at the service desks, and to George in the shop, for outstanding service. Andre Archer More
by Andre1948
June 24, 2016
Thanks Shane @ Sean 👍🏼😀 Shane do as much as he can .. he is the best .. Thanks again Shane .. And even thanks for Sean . Shane do as much as he can .. he is the best .. Thanks again Shane .. And even thanks for Sean . More
by Gchs123
