Capital GMC Buick Cadillac

Edmonton Capital GMC Very happy with my new 2014 GMC Sierra All-Terrain 4 x 4 ! Everyone I dealt with at Capital were very friendly and helpful. We had some 'bumps in th Very happy with my new 2014 GMC Sierra All-Terrain 4 x 4 ! Everyone I dealt with at Capital were very friendly and helpful. We had some 'bumps in the road' miscommunication with extra accessories but Brett was understanding and made sure all was taken care of quickly. Good pricing, excellent service, friendly staff - and very happy with my truck! Thanks to Brett, Carlos, and service manager Ian? More

Reliable and Efficient The Sales experience at Capital GMC was fantastic. They made sure they understood what we needed in a truck and made the experience so smooth and pai The Sales experience at Capital GMC was fantastic. They made sure they understood what we needed in a truck and made the experience so smooth and painless. They knew what are price limit was and stayed well underneath, if fact their first price he came back with on the truck we want was so spectacular that we were literally speechless and we closed the deal. We added a few finishing touches to the truck and the guys in the accessories department were awesome and so enthusiastic. They made sure the deals kept coming! Far and away the best overall customer experience I have had of the 6 vehicles I have bought over the years. More

What A Positive Experience Walking away from Capital with my brand new Sierra, I can genuinely say that I had a positive buying experince! I appreciate that the staff was easy a Walking away from Capital with my brand new Sierra, I can genuinely say that I had a positive buying experince! I appreciate that the staff was easy and friendly to deal with and that everytime I return, they remember me! My choice between the two dealerships I was looking to buy from came down to who had better customer service; and Capital won me over. More

Sale over customer We made it clear we were interested in a vehicle (at Capital). They offered nothing in terms of advice for us to hold onto that vehicle (example take We made it clear we were interested in a vehicle (at Capital). They offered nothing in terms of advice for us to hold onto that vehicle (example take it for a couple hours to test drive it - and hold on to it). We called back shortly (hour and a half later) to make the purchase only to find out Piyush Kohli allowed the vehicle to be taken by someone else for a "test drive". We offered to purchase then on the spot only to be told that we can not while the other person has the vehicle. Good for them, not for us. We felt like the sale was far more important than we were. The other person did buy the vehicle and we never had another chance to do anything with it. We also were told that Capital has a fee of ~$500 on every vehicle they sell. I asked what this fee included, example a full tank of gas etc. We were told there was no specific benefit to us, it just covered admin. We were also told there would be no full tank of gas but just enough to get us where we were going (which I guess was the gas station). Just not a very friendly experience and certainly not customer friendly. In contrast, the salesman at Taylor Motors was the opposite (where we ended up buying). Hamilton Brown went out of his way to insure we would got the vehicle we were interested in and that it was not going to be scooped out from under us. The ~$300 fee they charged was defined as to the benefits to us and was included in the negotiated vehicle price (without asking). We also received everything we asked for plus things we did not (like a full tank of gas that I guess was standard as I never even asked after my experience with Capital). Guess where I will be going for the next vehicle? More

Excellent service The service experience was exceptional. My wife and I are delighted by the experience. It's very welcoming and friendly. Will definitely recommend fa The service experience was exceptional. My wife and I are delighted by the experience. It's very welcoming and friendly. Will definitely recommend family and friends. More

Overall good and easy experience Definitely the nicest dealership experience I have had. I was treated well, and people were very friendly. I didn't feel pressured, and felt lik Definitely the nicest dealership experience I have had. I was treated well, and people were very friendly. I didn't feel pressured, and felt like I made the decisions for myself; something I appreciate. More

Excellent Our experience was really good. everyone was nice an helped us out very quickly, it was organized and I got my car fast and I loved the people there, Our experience was really good. everyone was nice an helped us out very quickly, it was organized and I got my car fast and I loved the people there, they were nice and told us the truth. I would recommend this dealership, it was very good t us. thankyou More

Friendly Atmosphere I've purchased two cars prior to looking at my third both from Capital GMC and each experience was friendly and highly customer oriented. If your a fi I've purchased two cars prior to looking at my third both from Capital GMC and each experience was friendly and highly customer oriented. If your a first time car buyer or simply looking to get into some new wheels, definitely stop by at Capital GMC and ask for Shae. More

Great. Everyone was really helpful and made me feel less intimidated making a big purchase. I got exactly what I wanted. I've researched and asked about deal Everyone was really helpful and made me feel less intimidated making a big purchase. I got exactly what I wanted. I've researched and asked about dealerships for months. After reading reviews on good I chose GMC. More

Would not recommend this dealership to anyone, anywhere. This dealership does not stand behind what they sell. They believe that they are above the law, and do not care about the customer at all. The sales This dealership does not stand behind what they sell. They believe that they are above the law, and do not care about the customer at all. The sales staff are arrogant, deceitful, and proud to be so. They are well trained at defending themselves to the point that we heard the exact, to the word, statements from both the sales person and the team leader. We have owned over 50 General Motors vehicles over the years and are die hard General Motors owners, but will never darken the doors at this dealership again. Buyer Beware takes on a whole new meaning at this dealership. My son and I were disgusted with the treatment we received at Capital. More