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Land Rover Service Centre Reviews

Latest Reviews

guylagace
06-19-2020
"Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs. after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here."
AM
04-24-2020
"Do not use this dealer! I had 1000.00 worth of electronics stole from my suv and tossed the inside while it was there for 5 weeks being serviced, and when we finally got it back, there was more dirt on my seats then the floors. They swear vehicles are never left out and always inside at night. So was this an inside job??? It was always one more part.. just on more thing to fix. I also asked for my old parts back to verify the repairs. I got none of them. Now they cant even call me back to rectify the problem. Dont trust them!"