"Incapable of taking responsibility or apologizing for deplorable customer service. General Manager and Sales Manager aren't responsive and are quick to brush aside concerns. No wonder service staff are incompetent. The days are numbered for this toxic culture of poor service as customers are leaving by the fist full. A New dealership for JLR opening at the end of the year under a world class leadership of Mark Motors will be a welcome haven for existing customers and a shot across the bow for Ottawa Land Rover. "
"Ian is the best in the business. Excellent service!
Always helpful and informative. Quality on time service. Always a great customer experience. We will be back!"