Jaguar Service Centre Reviews

"Had scheduled an 8AM appointment to have air-conditioning checked. Trying calling numerous times throughout afternoon to get an update as it is almost impossible to speak directly with anyone in the service department. After I finally texted I was told at 3:30 they were starting the inspection then nothing until around 4:30 when they informed me by text they basically ran out of time so no updates until tomorrow morning. I had to cancel a doctor's appt I had tomorrow morning and needed to get car seats out for my grandkids but could not reach a soul on the phone. I have never experienced such poor customer service."

"They simply don’t care at all about the customer. Every time you call them, you get voice mail and they never call you back. They should call their service department the customer neglect department as they provide absolutely no inkling of any service whatsoever. I cannot convey harshly enough how much this dealer just doesn’t care one iota about the customer experience."