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Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
Fantastic service - Sasha
My husband and I recently had occasion to bring both of our cars to White Oaks Collision after an unmentionable event occurred in our driveway. Tim and the whole team were a pleasure to work with. The work was completed on schedule and their communication with us and our insurance company was fantastic. All in all they did a brilliant job.
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
Great reception, service and facilities - schlif53
Excellent reception and very handsome facilities. I went to have a key programmed as this was the only place it can be done. End result was good but cost was exorbitant!
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Outstanding - Nancy
You can always count on Tibor! He provides the best service. He will always look after you and never disappoint you! Always a pleasure...Thank you Tibor!
3 months to have a brand new car repaired... - Dissatisfied customer
We took delivery of a new I-Pace Dec 24, 2018. Dec 28 it was towed back to the dealership. We were told it was defective switch, then a coupling, then a section of wiring harness, then the entire wiring harness, then it was two different wiring harnesses. We were told the parts would take 2 weeks, then 4 weeks, then they had to be custom made. Once they had the parts we were told the service department didn't know how to complete the repair. Staff were polite, but I had to place the calls for updates and frankly, I got pretty tired of the revised stories and delays... There is no reason a brand new car should take 3 months to be repaired - it indicates that Jaguar corporate (in Canada and in England) has no concept of customer service, and are indifferent to their warranties. There is no chance we'll buy the brand again, or the dealership. Buyer beware!
Service appointment - batal62
Tried to book a first service for the 2018 Range Rover and was told they were busy and they offered me a service appointment after almost two months
Over inflated insurance job - HammerV
Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.
BEWARE..BEWARE...BEWARE.. - Canadanorthernguy
I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year.
When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount.
I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service".
Guess what I have heard back from the owner or dealership...NOTHING!!
I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing?
Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!
Bad customer service pressure to buy bad after sale service - Dorset
Jaguar salesmen care only about their commissions. They’ll try to make you buy extra warranty and put pressure on you to buy body and seats warranty. Usually the first service is complimentary, the salesman never mentioned that to me, I learn that from another Jaguar dealership. The service department is unprofessional and don’t respect words.they keep telling me to contact the salesman, and the salesman keep telling me to del with the service department. I am vey disappointed and I will never buy a Jaguar again at Jaguar Toronto
If you are looking to buy a New luxurious car stay away from this dealership,
Horrible Customer Service - LandRover1234
This dealership is by far the worst one I have ever been to. I can tell they are struggling and would recommend anyone buying a Jaguar, Land Rover, or Range Rover to visit one of the many other dealerships across the GTA.