david theado | Page 68

Supremely knowledgeable and professional A lot of people dread the car buying experience because of the 'high pressure' sales techniques they expect to get. My experience at Ferman BMW was t A lot of people dread the car buying experience because of the 'high pressure' sales techniques they expect to get. My experience at Ferman BMW was the exact opposite and is the reason I did not bother shopping around for other vehicles even though I had every intent to when I first visited. Robert and David were extremely professional and listened to what I wanted and then found the vehicle that met 100% of my requirements rather than just simply trying to sell me whatever was on the lot. Once we agreed on the car I would be purchasing, Robert was very diligent about communicating exactly when my car would be ready. When I returned in to pick the vehicle up, I did not have to waste any time and we got right down to business; I appreciate that my time was respected. This was my 2nd experience with a Ferman dealership and in both instances I had no pressure sales experiences and is why I will continue to shop at Ferman dealerships in the future. More

by Dan Chesser Verified Customer Verified Customer

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Go Ferman BMW! Everything what we’d discussed and agreed upon was delivered! David Theado and Robert Chodorowski were terrific and very professional - it was excelle Everything what we’d discussed and agreed upon was delivered! David Theado and Robert Chodorowski were terrific and very professional - it was excellent business experience! Go Ferman BMW folks! More

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great service and nice guys to work with There was a misunderstanding between myself and my salesman; once I brought it to their attention the situation was taken care of immediately. I coul There was a misunderstanding between myself and my salesman; once I brought it to their attention the situation was taken care of immediately. I could not have asked for a better response from both the salesman and the managers. I will definitely be back for my next car! More

by donnakober1 Verified Customer Verified Customer

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Got the car i wanted Because I work there so I know we do a good job on our services and the things that are being done are actually being done and I got the car was looki Because I work there so I know we do a good job on our services and the things that are being done are actually being done and I got the car was looking for in the color I wanted More

by RynoMight Verified Customer Verified Customer

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Excellent Service by Alex I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He w I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He was responsive and knew the answer to every question we asked, but wasn't pushy at all and let the car sell itself. It was an extremely pleasant experience, and he was very focused and efficient throughout the whole process. He made it stress free and as enjoyable as possible. If you are considering purchasing a BMW, I highly recommend you work with Alex as he knows nearly everything there is to know about not only BMWs, but other brands as well. More

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Happy with my exerprience Thanks to Mary and David for everything. Although my wife and I were at the dealership for quite some time, we were both happy with the experience. Thanks to Mary and David for everything. Although my wife and I were at the dealership for quite some time, we were both happy with the experience. More

by mjduren Verified Customer Verified Customer

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Great experience! Alex Senco my salesman and David Theado (sales manager) were an excellent team to work with. I don’t like spending an entire day in a car lot and I to Alex Senco my salesman and David Theado (sales manager) were an excellent team to work with. I don’t like spending an entire day in a car lot and I told Alex I’d be back to sign papers later. When I returned, he was prepared; I was in and out in an hour! I actually had a very pleasant experience. Everyone was extremely helpful and friendly! I’d recommend Alex to family and friends! More

by coleen_v Verified Customer Verified Customer

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Amazingly genuine people Purchasing my vehicle through Ferman BMW was hands down the best experience I’ve ever had with a dealer before. Robert was incredibly knowledgeable an Purchasing my vehicle through Ferman BMW was hands down the best experience I’ve ever had with a dealer before. Robert was incredibly knowledgeable and assisted in every facet possible- he even helped put my child’s car seat in the new car. Joe worked very diligently to find me the best deal possible as well, which is unbelievably appreciated. Everyone was very courteous and showed genuine interest and enjoyment in helping me find the best option possible. Where some other dealers wouldn’t have put in the extra effort, they did. I will definitely be returning to them in the future for my car buying needs. More

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Love this dealership! My experience with Ferman BMW was beyond wonderful, from beginning to end! I will never go to another dealership again! Best Dealership/Best Employees My experience with Ferman BMW was beyond wonderful, from beginning to end! I will never go to another dealership again! Best Dealership/Best Employees. Charlie was so nice and professional,Dave and David were so helpful and pleasant, and Scott was so personable. I will recommend this dealership to everyone I know if they mention they want a new/lease a vehicle. I can't say enough good about the people who took care of me. Very knowledgeable and classy employees! I feel more than comfortable to call and get questions answered and explained to me if I have any to ask. Most dealerships want nothing to do with you the minute you drive off their lot. With this dealership, you build a relationship with everyone you deal with. And that is why I would recommend them to family and friends. More

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Tremendous dealership It was a great experience with ferman have great staff members special thanks to Robert,and joe You guys play a vital role in purchasing my bmw x5 w It was a great experience with ferman have great staff members special thanks to Robert,and joe You guys play a vital role in purchasing my bmw x5 we really appreciate your service and its not just buying car it is the relationship we have with bmw you guys treat us like a family thank you so much I highly recommend ferman bmw to everyone More

by hi_milan2009 Verified Customer Verified Customer

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