"Other Toyota dealership (example: Toyota on Queen and..."
Other Toyota dealership (example: Toyota on Queen and Toyota on Don Mills) treated me like I was wasting their time for asking questions and for requesting a test drive. Went to Ken Shaw Toyota even though it was 1.5 hours commute. Michael Naraine treated with respect and answered all my questions. They even allowed me to take the car home for a second opinion. I immediately went back and bought my 2020 Rav4 XLE Premium. If you are looking to purchase or even just look around what Toyota has to offer, I highly advise others to visit Ken Shaw Toyota dealership.
"Many thanks to Tony, Zoran and Teresa for their excellent..."
- Chelle Belle
Many thanks to Tony, Zoran and Teresa for their excellent customer service. You are the reason I keep coming back to Ken Shaw. Thank you!
"Nice place but I really appreciate the interactions I had..."
Nice place but I really appreciate the interactions I had with Tony & Zoran. They are easy to talk to & interested to listen to us. Thanks guys.
"A team that clearly outshines its competitors."
My wife and I searched around among Toyota dealers for a lease vehicle and found most dealerships to be well run; but Ken Shaw's was outstanding and a clear leader in the field. The team we dealt with was impeccably organized and very friendly, with a relaxed, attentive and careful way of helping us understand the options in choosing a vehicle. They were particularly good on pricing and on helping us understand the design and performance strengths of each of the available choices. It was a pleasant, reassuring and satisfying experience to deal with them. We recommend them highly.
"This dealership turned my frown into a smile."
- Shirley Brown
I leased a Corolla from this dealership. As a person who usually hates car shopping, I was really impressed by how I was treated with utmost respect. Thomas and Zoran were a delight.
On my delivery day, I mentioned to Thomas and Zoran that as unbelievable as it seems in this day and age, it can be very difficult for a woman to car shop alone without feeling discriminated but not once did I feel like that here.
Another thing that impressed me was how modern the facility is. Throughout the shopping process I was able to see the product both on screen and hands on. The service and reception area is comfortable and inviting. I love the drive-in bay. I am actually looking forward to returning for service work.
I had done my preshopping online so we quickly found what I wanted working in my price range. Every question or concern was promptly addressed. This was 100% my best car shopping experience yet.
Other Employees Tagged:
"Amazing car purchase experience "
My experience at Ken Shaw Toyota was great! Jian was professional and patient. He always answer my questions fast and clearly. If you need to buy a Toyota please go see Jian.
Other Employees Tagged:
"Great car purchase experience "
Staff very knowledgeable and patient. Love that the cars are manufactured in Japan! I would highly recommend the dealership. If you want a car, they will work with you to get it.
"1st time Toyota owner! "
I'm very happy with my 2016 Toyota Corolla, that I bought in February. Ron Vernon, was friendly and helpful thus making the purchase of my vechile stress free! Zoran's expertise in finance made it possible. Thanks!
I have had many cars over the last 30 yrs, and I'm impressed with Ken Shaw Toyota dealership!
David and Nelson in the service dept have been very helpful as well.
"TWO THUMBS UP TO SHAHAR AND ZORAN!"
We were received with a warm and friendly smile and great service. Thank you to Shahar and Zoran for their exceptional service. They made us feel welcome and well cared for. Given the stress we were under, they treated us with kindness and respect and were able to help fulfill our needs. We will definitely refer Ken Shaw Toyota to friends and family.
"excellent service speechless fantastic"
We buy a brand new rav4 se white color yesterday and there is 1 person who entertain us.He is Tom very good person a person that you can trust.Start from the beginning up to the end he was there explain everything answer all our question very helpful and believe it or not he gve us something to drink and food.We are so very happy for the services 200% we recommend thiis dealership and of course look for Tom Vu and Zoran Maksic.Guys we salute you....Promise we will recommend you.