Great customer experience. The entire staff is helpful
and professional. Yvonne is knowledgeable and on the ball.
and professional. Yvonne is knowledgeable and on the ball.
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by Vince_M
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.
As always, it is a pleasure to obtain service at this
dealership. Yvonne Russell is and always has been a an excellent service associate and I look forward to doing business with her.
dealership. Yvonne Russell is and always has been a an excellent service associate and I look forward to doing business with her.
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by cjnicholas40
Dec 20, 2021 -
Jackson Acura responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.
My recent appointment with Jackson Acura was the easiest
one yet!
All arrangements were made with my Service Advisor, Nick Covino prior to my RDX arriving for Servicing. It required a routine maintenance
one yet!
All arrangements were made with my Service Advisor, Nick Covino prior to my RDX arriving for Servicing. It required a routine maintenance and replacement of a part. Nick called with results of the testing,
received my Approval and kept me up to date on the progress. Meanwhile, I was losing No time in my day. I was working at home. Upon completion of Servicing, Nick called to discuss the work done, asked if I had questions, and took care of payment during the call. I highly recommend Nick as a Service Advisor. He’s always been kind and knowledgeable. And I appreciate that he doesn’t try to sell me services I don’t need. The Complimentary Concierge Service was excellent. The RDX was returned to my home by a friendly and professional gentleman, Michael.
Thank-You!
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by JR Northrup
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
Thank you for taking the time to share your feedback with us. We are delighted to learn about the positive experience you had in our service department! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Miss Yvonne always provides excellent customer service
and always give updates on my vehicle. TN
and always give updates on my vehicle. TN
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by Tyesha_noel
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Our service manager, Ms Russell, always does a great job
and meets our auto service needs.
and meets our auto service needs.
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by helvey
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!
Sergei careful facilitated all accessories installed on
my customized triple black 2022 MDX A-spec and it looks AMAZING! Thanks to Yvonne in service for coordinating the lower trim and loaner during the in
my customized triple black 2022 MDX A-spec and it looks AMAZING! Thanks to Yvonne in service for coordinating the lower trim and loaner during the install.
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by mahadi1_audi
Verified Customer
Verified Customer
Other Employees Tagged:
Sergei
Dec 20, 2021 -
Jackson Acura responded
It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!
Yvonne was great to work with. Very efficient and
explained everything very well. Jackson Acura Service does an outstanding job.
explained everything very well. Jackson Acura Service does an outstanding job.
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by chris@plastequip.com
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
One word…..Yvonne (service advisory) She made my entire
One word…..Yvonne (service advisory)
She made my entire experience amazing! She is very transparent, and knowledgeable.
I’ll be back!!
One word…..Yvonne (service advisory)
She made my entire experience amazing! She is very transparent, and knowledgeable.
I’ll be back!!
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by Quis
Dec 20, 2021 -
Jackson Acura responded
It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!
Yvonne was amazing in every way. I would definitely
recommend an Acura vehicle and the Jackson Acura dealership.
recommend an Acura vehicle and the Jackson Acura dealership.
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by jtteeter
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!
I really like the service center in this Jackson Acura.
People are so nice and honest. The charges are fair. They don’t recommend any service that are not necessary. Not like the other Acura dealership in
People are so nice and honest. The charges are fair. They don’t recommend any service that are not necessary. Not like the other Acura dealership in this area. The other Acura dealership charges very high diagnosis fee and didn’t find the correct issue. With Jackson, they are trying hard to help people and I really like Jackson Acura. I am new to this area. I will only come here from now on.
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by YFK888
Verified Customer
Verified Customer
Dec 20, 2021 -
Jackson Acura responded
Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!